Orlando Daniels
Schenectady,NY
Summary
Accomplished Inventory Supervisor experienced working with over 50 clients over 11 plus year career by meeting inventory management and control procedures. Dedicated to providing timely, accurate and efficient customer service.
Provided inventory services to companies all over upstate NY, Vermont, Mass. and Conn. on a daily basis.
Overview
13
13
years of professional experience
Work History
Inventory Supervisor
WIS International Inventory Service
01.2012 - Current
- Monitored completeness, accuracy and compliance during inventory Process.
- Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
- Led and supervised inventory team, conducting training and setting appropriate tasks on inventory day.
- Assigned tasks to team members to complete within designated time frames.
- Trained new team members on proper and safe use of tools and equipment.
- Monitored progress of tasks to provide feedback for improvement.
- Developed and implemented strategies to improve team productivity and efficiency.
Assistant General Manager
A.C. Moore Arts And Crafts
04.2019 - 10.2019
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging daily and weekly goals.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Sales Associate
Macy's
11.2010 - 10.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
GED -
Schenectady Education Board
Schenectady, NY03.2010
Associate in Electrical Engineering - Electrical Engineering
Government Technical Institute
Georgetown, GY06.2009
CSEC (Caribbean GED Equivalent) - High School
Brickdam Secondary School (High School)
Georgetown, GY06.2005
Skills
- Inventory Accuracy
- Customer Service
- Performance Assessment
- Staff Training
- Decision-Making
- Assignment Delegation
- Safety Procedures
- Clear Communication
- Positive Attitude
- Basic Mathematics
- Workflow Coordination
- Transportation Coordination
Accomplishments
- Supervised teams of two to sixty plus staff members depending on the amount of inventory in store we are servicing for the day.
- Achieved the highest level of supervising position in the company through results which includes but not limited to highest grossing supervisor at the end of the year, most amount of inventories conducted in a year, train new supervisors and level up tenured supervisors, conduct training classes for new inventory associates, level up inventory associates to higher pay grades.
Timeline
Assistant General Manager
A.C. Moore Arts And Crafts
04.2019 - 10.2019
Inventory Supervisor
WIS International Inventory Service
01.2012 - Current
Sales Associate
Macy's
11.2010 - 10.2011
GED -
Schenectady Education Board
Associate in Electrical Engineering - Electrical Engineering
Government Technical Institute
CSEC (Caribbean GED Equivalent) - High School
Brickdam Secondary School (High School)
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