ORLANDO DJESUS
Alva,FL
Summary
Dynamic flight attendant with extensive experience in delivering exceptional customer service and maintaining safety protocols. Recognized for adaptability and positive attitude in high-pressure environments, ready to leverage expertise in enhancing operational success.
Overview
20
20
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Dania Beach, FL
05.2016 - 05.2026
- Delivered exceptional customer service by addressing passenger needs and inquiries promptly.
- Ensured compliance with safety protocols and emergency procedures during flights.
- Collaborated with crew members to maintain a seamless in-flight experience for passengers.
- Conducted pre-flight safety checks and briefings, enhancing passenger awareness and safety.
Operations Assistant
St Jude’s Dog Grooming Corp.
Miami, FL
06.2008 - 06.2016
- Coordinated daily operations to ensure efficient workflow in grooming services.
- Managed scheduling for appointments and staff assignments to optimize productivity.
- Streamlined inventory management processes, reducing supply shortages and improving resource availability.
- Assisted in training new employees on grooming procedures and customer service standards.
Flight Attendant
United Airlines Inc.
Chicago, IL
12.2005 - 02.2007
- Monitored cabin environment to ensure comfort and satisfaction of all passengers throughout flights.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Education
No Degree - Tourism And Hospitality Management
IUTIRLA Institute
High School Diploma -
UEP Instituto Central Educacion
Caracas Venezuela10.1986
Skills
- Attention to detail
- Positive attitude
- Professional and friendly
- Customer support
- Policy and procedure adherence
- Strong work ethic
- Customer service
- Professional appearance
- Safety procedures
- Problem-solving
- Conflict resolution
- Multilingual skills
- Guest services
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Elementary
Timeline
Flight Attendant
Spirit Airlines Inc.
05.2016 - 05.2026
Operations Assistant
St Jude’s Dog Grooming Corp.
06.2008 - 06.2016
Flight Attendant
United Airlines Inc.
12.2005 - 02.2007
No Degree - Tourism And Hospitality Management
IUTIRLA Institute
High School Diploma -
UEP Instituto Central Educacion