Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Hi, I’m
Orlando Garza
Arlington,TX
Summary
Overview
20
years of professional experience
Work History
AT&T
National Business Account Executive
02.2022 - Current
Job overview
- Create detailed business plans to facilitate the attainment of goals and quotas
- Manage the entire sales cycle from finding a client to securing a deal
- Unearth new sales opportunities through networking and turn them into long term partnerships
- Provide professional after-sales support to enhance the customers’ dedication
- Remain in frequent contact with the clients in your responsibility to understand their needs
- Negotiate agreements and keep records of sales and data
- Assist customers’ technical requests and take care of any technical issues.
AT&T
Assistant Store Manager
03.2019 - 02.2022
Job overview
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results
- Encouraged professional growth and talent development in associates to increase performance in all areas
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
- Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity
- Managing all on site installation, repair, maintenance on all store equipment and displays
- Diagnosing errors or technical problems and determining proper solutions for all customer equipment.
AT&T
Retail Sales Consultant
05.2017 - 03.2019
Job overview
- Maintained current store, product and promotional knowledge to drive consistent sales
- Utilized strong customer service skills to meet and exceed sales goals
- Assessed conflicts and identified solutions for clients promptly
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty
- Drove sales by successfully employing strategies such as upselling and cross-selling.
Metroplex Financing
Finance and Sales Manager
10.2004 - 02.2016
Job overview
- Developed and implemented strategies to increase sales and profitability.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Delivered customized product presentations tailored to client needs that resulted in closed deals.
- Developed strong relationships with key clients, fostering long-term partnerships and increasing customer retention rates.
- Managed sales team to exceed performance targets and drive company growth.
Education
McAllen High SchoolMcAllen, TX
High School from General Studies
University Overview
North Lake CollegeIrving, TX
College from Political Science
University Overview
Skills
- Business Acumen
- Customer Service
- Sales strategies
- Prospecting
- Business Development
- Building brand awareness
- Leadership development
- Store growth planning
- Driving business growth
- Client Relationship Building
- Account Management
- Relationship building and management
- Pipeline Management
- Strategic selling
- Territory Management
Accomplishments
Accomplishments
- Number one over all Summit winner
- Star winner
- Business expert
- Leveled up store to flagship
- Top 10 store nationwide
- Audit score 95%
- Top 10 Account Executive
Languages
Spanish
Native or Bilingual
Timeline
National Business Account Executive
AT&T
02.2022 - Current
Assistant Store Manager
AT&T
03.2019 - 02.2022
Retail Sales Consultant
AT&T
05.2017 - 03.2019
Finance and Sales Manager
Metroplex Financing
10.2004 - 02.2016
McAllen High School
High School from General Studies
North Lake College
College from Political Science
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