Orlando Hamburger
Deltona,FL
Summary
I'm a strong communicator and have critical thinking skills developed through military service. I am also a proven leader who leads by example and thrives in team environments. Highly adaptable and eager to embrace new opportunities for growth and development. I am passionate about staying fit and maintaining an active lifestyle through regular exercise. Authorized to work in the US for any employer.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. I am professional with robust background in military practices and protocols, well-equipped for roles requiring discipline and strategic execution. Skilled in leadership, tactical planning, and physical conditioning. Strong focus on team collaboration, adaptable in dynamic environments, and consistently drives mission success. Trusted for reliability and unwavering commitment to achieving objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
3381 Combat 2EV & Chef
US Military
09.2020 - 11.2025
- Developed innovative menu items to enhance customer satisfaction and drive repeat business.
- Trained and mentored junior kitchen staff in food preparation techniques and safety protocols.
- Streamlined kitchen operations by implementing efficient workflows and reducing food waste.
- Ensured adherence to health and safety regulations, maintaining high standards in food quality.
- Collaborated with suppliers to source fresh ingredients, optimizing cost and quality for menu offerings.
- Managed inventory levels, minimizing shortages and overstock through effective forecasting practices.
- Prepared high-quality meals in a fast-paced environment while maintaining consistency in presentation and taste.
- Maintained well-organized mise en place to keep work consistent.
IHOP server
IHOP
03.2020 - 09.2020
- Took accurate orders and delivered food and beverages promptly to ensure customer satisfaction, also I provided friendly, efficient, and attentive customer service in a fast-paced restaurant environment.
- Adhered to all local, state, and federal food safety standards, including HACCP and OSHA guidelines.
- Delivered exceptional customer service in fast-paced environment.
- Collaborated with team members to enhance service flow during peak hours.
- Handled customer inquiries and complaints effectively to maintain satisfaction levels.
Team Member
Crest Fresh Market
07.2019 - 03.2020
- Ensured shelves were fully stocked and displays were neat and visually appealing while at the same time following safety guidelines and kept the work area clean and hazard-free.
- Supported training of new team members in store policies and operational procedures.
- Implemented merchandising strategies to enhance product visibility and sales performance.
- Monitored store cleanliness and organization to create welcoming shopping environment.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Cashier
McDonald's
01.2018 - 01.2020
- Operated POS system to process cash, card, and mobile payments efficiently and accurately. Managed multiple responsibilities at once while maintaining accuracy, speed, and customer satisfaction.
- Managed cash register operations, ensuring balanced till at end of shifts.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High school diploma - High school or equivalent
Norman North High School
Norman, OK04-2020
Skills
- Customer Service (8 years)
- Cash Handling (8 years)
- Food Safety Experience (4 years)
- Customer service
- Attention to detail
- Hospitality service expertise
- Regulatory compliance
- Inventory management
- Effective communications
- Kitchen operations
- Operations management
- Resource management
- Cooking techniques
Accomplishments
- Recognized for my leadership and training
- National Defense Medal
- Antarctic Service Medal
- Good Merit Medal
Certification
- Food Handler - Present
- EMT License - March 2020 to Present
- USMC - Safety Training Course (BLS)
Languages
English - Fluent
Timeline
3381 Combat 2EV & Chef
US Military
09.2020 - 11.2025
IHOP server
IHOP
03.2020 - 09.2020
Team Member
Crest Fresh Market
07.2019 - 03.2020
Cashier
McDonald's
01.2018 - 01.2020
High school diploma - High school or equivalent
Norman North High School
Military Service
- Branch: United States Marine Corps
- Service Country: United States
- Rank: Lance Corporal
- March 2020 to March 2024
- United States Marine Corps – 2nd Combat Engineer Battalion, Camp Lejeune
- Combat Engineer (MOS 1371/3381)
- Conducted mobility, counter-mobility, and survivability operations in support of infantry units
- Conducted route clearance and patrol support under hostile conditions, identifying and neutralizing IED threats
- Operated alongside infantry units during field ops and live-fire exercises to enhance combat effectiveness