Orlando Moscoso
Davenport,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Security Officer
Westgate Resorts
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Holiday Inn Resort Orlando-lake Buena Vista
10.2022 - 05.2023
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Front Desk Receptionist
Holiday Inn Resort Orlando-lake Buena Vista
03.2022 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Housekeeper
Quality Inn
10.2021 - 03.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Engineer
Quality Inn
01.2021 - 08.2021
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
Security Officer
Holiday Inn Suites
01.2020 - 05.2020
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Landscape
Private Employers
06.2017 - 01.2018
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
Associate Of Applied Business - Hospitality Administration And Management
Valencia College
Orlando, FLDiploma -
Celebration High School
Celebration, FL05.2020
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Complex Problem-Solving
- Relationship building and management
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Verbal and written communication
- Issue handling
- Front Desk Operations
- Night Audit Reports
Timeline
Security Officer
Westgate Resorts
01.2024 - Current
Security Officer
Holiday Inn Resort Orlando-lake Buena Vista
10.2022 - 05.2023
Front Desk Receptionist
Holiday Inn Resort Orlando-lake Buena Vista
03.2022 - 12.2022
Housekeeper
Quality Inn
10.2021 - 03.2022
Engineer
Quality Inn
01.2021 - 08.2021
Security Officer
Holiday Inn Suites
01.2020 - 05.2020
Landscape
Private Employers
06.2017 - 01.2018
Associate Of Applied Business - Hospitality Administration And Management
Valencia College
Diploma -
Celebration High School
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