Orlando Muniz
Summary
Dynamic Operations Manager with extensive experience in team leadership and operational management in the service industry. Proven ability to enhance productivity through effective staff training, process improvements, and communication. Bilingual and committed to delivering exceptional service while ensuring compliance with company and client standards.
Overview
19
19
years of professional experience
Work History
Operations Manager
CVS Pharmacy
Florida
07.2016 - 01.2026
- Managed daily operations and workflow to enhance team productivity.
- Led inventory management and ensured timely availability of supplies.
- Collaborated with team members to improve processes and service delivery.
District Manager
New Start Operation Group
Florida
03.2009 - 07.2016
- Directed operational strategy to enhance team performance across multiple locations.
- Implemented training programs to improve employee engagement and retention.
- Supervised operations while enforcing high-quality service standards.
Store Manager
Circle K
Florida
11.2006 - 03.2009
- Oversaw daily store operations, ensuring optimal inventory and customer satisfaction.
- Trained and mentored staff to enhance performance and service excellence.
- Managed vendor relationships to maintain supply chain efficiency.
Education
Associate of Science - Business Administration And Management
American University
Puerto Rico 05-1995
Skills
- Operations management
- Staff training
- Performance monitoring
- Team leadership
- Staff management
- Bilingual
Languages
English
Spanish
Timeline
Operations Manager
CVS Pharmacy
07.2016 - 01.2026
District Manager
New Start Operation Group
03.2009 - 07.2016
Store Manager
Circle K
11.2006 - 03.2009
Associate of Science - Business Administration And Management
American University