Orly D. Antoine
Jacksonville
Summary
Motivated and reliable Information Technology student with a diverse background in customer service, retail, food service, and remote roles, demonstrating a proven ability to adapt and excel in fast-paced environments. Renowned for strong communication skills and professionalism, consistently delivering exceptional results and fostering positive relationships. Eager to leverage technical knowledge and interpersonal skills in immediate remote or in-person opportunities while pursuing academic studies to enhance expertise. Committed to continuous learning and growth within the dynamic field of Information Technology.
Overview
4
4
years of professional experience
Work History
Project Hedgehog
AI Data Rater
11.2025 - Current
- Evaluated 50–150+ audio, visual, and text data items per task cycle to support artificial intelligence training.
- Followed strict quality guidelines to deliver accurate and consistent feedback, meeting platform accuracy standards.
- Worked independently in a remote environment while meeting productivity and quality benchmarks on a recurring basis.
Back of House Team Member
Chick-fil-A
05.2025 - 08.2025
- Prepared food accurately during high-volume service periods, supporting 50–100+ orders per shift.
- Followed food safety and sanitation standards to maintain a clean, organized prep environment.
- Collaborated with 5–10 team members to ensure timely service during peak hours.
Customer Service Representative
Cutco Cutlery
04.2024 - 10.2024
- Presented products through virtual and in-person appointments, assisting 10–20+ customers per week.
- Built strong customer relationships by addressing questions, concerns, and follow-ups professionally.
- Managed orders, processed payments, and maintained accurate customer records.
Retail Associate / Bagger
Publix Super Markets
01.2022 - 07.2022
- Provided friendly customer service while bagging groceries for 50+ customers per shift.
- Assisted cashiers and supported front-end operations during high-traffic store hours.
- Maintained cleanliness and organization of work areas to support efficient store operations.
Education
Bachelor of Science - Information Technology
University of North Florida
1 UNF Drive, Jacksonville, FL 3222405.2027
Skills
- Customer service & professional communication
- Microsoft Office & Google Workspace
- Time management & reliability
- Following procedures & attention to detail
- Team collaboration
- Computer & email skills
- Fluent in English, French, Haitian Creole
- Critical thinking
- Project planning
- Written communication
- Task prioritization
- Problem-solving
- Collaboration
- Leadership
- Social perceptiveness
- Friendly, positive attitude
- Multitasking Abilities
- Recordkeeping
Timeline
Project Hedgehog
AI Data Rater
11.2025 - Current
Back of House Team Member
Chick-fil-A
05.2025 - 08.2025
Customer Service Representative
Cutco Cutlery
04.2024 - 10.2024
Retail Associate / Bagger
Publix Super Markets
01.2022 - 07.2022
Bachelor of Science - Information Technology
University of North Florida