Ormita Chowdhury
Atlantic City,New Jersey
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
8
8
years of professional experience
Work History
Cashier/Customer Service Representative
Lot's Corner
1400 Atlantic Avenue
12.2020 - Current
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier Team Lead
Baba Jones Food Market
204 S Rhode Island Avenue Atlantic City, NJ
05.2016 - 09.2019
- Developed strong relationships with repeat customers through friendly service interactions.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Restocked and organized merchandise in front lanes.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Worked with floor team and managers to meet wide range of customer needs.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Led cashiers and associates in providing thoughtful customer service.
Education
BBA - Accounting And Business Management
National University Bangladesh
Chittagong, Bangladesh 09.2011
Skills
- Problem-Solving
- Customer Transactions
- Order Taking
- Team Collaboration
- Cash register systems
- Customer Assistance
- Retail Merchandising
- Time management skills
Languages
Bengali
Full Professional
Hindi
Elementary
Urdu
Elementary
Timeline
Cashier/Customer Service Representative
Lot's Corner
12.2020 - Current
Cashier Team Lead
Baba Jones Food Market
05.2016 - 09.2019
BBA - Accounting And Business Management
National University Bangladesh