ORNELLA MEDINA
MIAMI
Summary
Diligent Assistant Manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Overview
8
8
years of professional experience
Work History
ASSISTANT MANAGER OF OPERATIONS
REIMAGINED PARKING
05.2020 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Increased profit by streamlining operations.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
CASHIER AND VALET ATTENDANT
SP PLUS CORPERATION, BAPTIST HOSPITAL
03.2017 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
AGUSTIN CODAZZI HIGH SCHOOL
01-2011
Skills
- Spanish fluent speaker and writer
- English fluent speaker and writer
- Scheduling
- Customer service
- Data entry
- Patient communication
- Time management
- Multitasking
- Operations management
- Team leadership
- Problem-solving
- Staff training
References
- MANUEL FLORES - CEVICHE TOWN 305-283-9840
- NORA NAGY - LA LUPITA - 305-903-2115
- RODRIGO COSTA - BOCAS HOUSE - 786-832-0033
- CESAR QUIROZ - SP PLUS COORPORATION - 786-656-9773
Timeline
ASSISTANT MANAGER OF OPERATIONS
REIMAGINED PARKING
05.2020 - Current
CASHIER AND VALET ATTENDANT
SP PLUS CORPERATION, BAPTIST HOSPITAL
03.2017 - 04.2020
High School Diploma -
AGUSTIN CODAZZI HIGH SCHOOL
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