Ortiz Matthew
Philadelphia,PA
Summary
Resourceful and motivated professional with a strong background in logistics, warehousing, and customer service. Proven ability to manage inventory, streamline operations, and adapt to fast-paced environments. Adept at working independently or collaboratively to meet organizational goals and deliver exceptional results.
Overview
6
6
years of professional experience
Work History
Sales Associate
AutoZone
10.2023 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Warehouse Worker
Books Run
05.2021 - 04.2023
- Operated RF scanners to track merchandise and verify contents of containers.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
- Assembled pallets and crates for secure transportation of materials.
Sales Associate
GoGo Games
11.2018 - 01.2020
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Communication with customers professionally and proactively to provide product information and advice.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.
- Handled returns and exchanges with focus on customer satisfaction and policy adherence.
Education
High School Diploma -
P.L.A.T.O
Philadelphia, PA08-2012
Skills
- Excellent people skills
- Cash register operation
- Stocking and receiving
- Merchandise display
- Order processing
- Customer Service
- Calm demeanor
- Self-checkout assistance
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
AutoZone
10.2023 - 10.2024
Warehouse Worker
Books Run
05.2021 - 04.2023
Sales Associate
GoGo Games
11.2018 - 01.2020
High School Diploma -
P.L.A.T.O
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