Tanisha Ortiz
Allentown,PA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical/clinical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Surgery Coordinator/Medical Assistant
St Luke's Cardiology Associates
Bethlehem, PA
03.2020 - Current
- Collaborated with patient, referring physician and surgical specialist to coordinate pre-operative care for surgical procedures.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and benefits and communicated directly with patient for timely scheduling.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Fostered collaborative relationships among health care team by communicating and responding to requests.
- Review patient instructions/medication hold with patient and/or family member.
Medical Assistant
St Luke's Cardiology Associates
Bethlehem, PA
12.2018 - 03.2020
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed EKGs and other tests based on patient presentation in office.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Lehigh Valley Physicians Group
07.2016 - 12.2018
- Directed patients to exam rooms to obtain and document patient medical history, vital signs, and current complaints at intake using EMR.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate Degree - Medical Assistant
Lincoln Technical Institute
Allentown, PA 06.2016
Skills
- Electronic Medical Records (EMR)
- Outlook/Excel/Microsoft Proficiency
- Complex Problem-Solving
- Adaptable and Flexible
- Exceptional Attention to Detail
- Regulatory Documentation
- Organization and Time Management
- Teamwork and Collaboration
- Operational Efficiency
- Calendar and Appointment Management
- COVID/FLU Vaccinated
Timeline
Surgery Coordinator/Medical Assistant
St Luke's Cardiology Associates
03.2020 - Current
Medical Assistant
St Luke's Cardiology Associates
12.2018 - 03.2020
Medical Assistant
Lehigh Valley Physicians Group
07.2016 - 12.2018
Associate Degree - Medical Assistant
Lincoln Technical Institute
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