OSAMAH ALQOHALY

• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Negotiated and closed long-term agreements with new clients in assigned territory.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
• Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
• Analyzed past sales data and team performance to develop realistic sales goals.

• Answered inbound customer queries according to internal policies, meeting concerns and resolving questions.
• Maintained functional and productive workspaces, prioritizing quiet atmospheres for call quality and clarity.
• Provided empathetic and amiable communications to callers in stressful situations to support constructive outcomes and satisfactory resolutions.
• Attended virtual department meetings, contributing to ongoing improvement initiatives and addressing emerging performance concerns.

Developing project plan, managing deliverables according to the plan, recruiting project staff, leading and managing the project team, determining the methodology used in the project, establishing a project schedule and determining each phase, assigning tasks to project team members, and communicating with upper management.