Osanni Gonzalez

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Organized patient charts before each day's clinic sessions began.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Scheduled appointments for patients via phone and in person.
• Responded to patient callbacks and phone-in prescription refill requests.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Registered new patients into practice management software program accurately entering demographic information.

Pret Manger |New York, NY.|April 2022 – Present: Customer service, Barista, training crew, sales.