Detail-oriented Communications Specialist leveraging database utilization and report generation skills. Proven ability to ensure compliance and maintain operational integrity through accurate data entry and verification.
Overview
5
5
years of professional experience
Work History
Communications Specialist
Department Of Youth Services
Boston, Massachusetts
07.2024 - Current
Utilized Youth Services Database for accurate data entry and verification.
Employed Criminal Justice Information System to manage client data effectively.
Conducted Board of Probation checks on clients to ensure compliance.
Verified bail status for incarcerated youth to maintain updated records.
Generated comprehensive reports, including Bed Count, Return, Nightly Situation, and Weekly Active Warrant Reports.
Entered and cleared warrants to maintain operational integrity.
Conceirge
Milliennium Tower
Boston, Massachusetts
12.2022 - 07.2024
Delivered exceptional customer service to residents at Millennium Tower through warm greetings.
Ensured seamless communication regarding residents' needs by collaborating with staff.
Maintained professionalism at front desk by adhering to dress code standards.
Responded promptly to customer inquiries via phone, email, and in-person interactions.
Event Staff Member
Green Mountain Concert Services
Amherst, Massachusetts
11.2022 - 12.2022
Oversaw event operations to ensure seamless execution and guest satisfaction.
Implemented safety protocols to guarantee security for all attendees.
Welcomed guests, verified invitations, and managed seating arrangements efficiently.
Collaborated with team members to enhance operational workflows.
Security Officer
Northeast Security
Boston, Massachusetts
12.2020 - 08.2021
Conducted regular security patrols of facility grounds, parking lots, and perimeter areas.
Identified and reported safety hazards through detailed documentation.
Checked identification of individuals entering and exiting facility to prevent unauthorized access.
Operated security systems and surveillance equipment with precision.
Collaborated with local law enforcement during emergencies to enhance response efforts.
Education
Bachelor of Arts - Journalism
University of Massachusetts, Amherst
Amherst, MA
05-2023
Associate of Arts - Broadcast And Media Technology
Roxbury Community College
Boston, MA
05-2021
Skills
Database utilization
Report generation
Data entry
Compliance verification
Communication strategies
Team collaboration
Accomplishments
Phi Theta Kappa Honor Society. (2019-present)
RCC Merit Scholarship. (2019-2020)
RCC Dean's List Award. (Summer 2020)
RCC President's List Award. (Fall 2021)
Timeline
Communications Specialist
Department Of Youth Services
07.2024 - Current
Conceirge
Milliennium Tower
12.2022 - 07.2024
Event Staff Member
Green Mountain Concert Services
11.2022 - 12.2022
Security Officer
Northeast Security
12.2020 - 08.2021
Bachelor of Arts - Journalism
University of Massachusetts, Amherst
Associate of Arts - Broadcast And Media Technology
Juvenile Justice Youth Development Specialist I at Department Of Youth ServicesJuvenile Justice Youth Development Specialist I at Department Of Youth Services