Osayemwenre Jegbefumwen
Livermore,CA
Summary
As a driven Operations Supervisor, I bring to the table exceptional vendor relationship and contract management skills, a proven track record in cultivating and guiding high-performing teams to achieve organizational objectives, and a strong aptitude for collaborating with individuals at all levels. My remarkable ability to devise innovative solutions and streamline business processes underscores the substantial value I offer to the targeted Project Manager position.
Overview
5
5
years of professional experience
Work History
Operations Specialist
Coast Guard United States
Cape May, NJ
07.2023 - Current
- Conducted regular reviews of operational procedures to ensure compliance with company standards.
- Identified areas of improvement in current operations systems and implemented changes accordingly.
- Coordinating responses to a wide variety of Coast Guard missions, including Search and Rescue, Maritime Law Enforcement, Marine Environmental Protection, Homeland Security, and National Defense.
Analyst Consultant
Zenith Bank
San Francisco, CA
01.2020 - 06.2023
- Collaborated with team members across multiple departments to ensure successful implementation of projects within deadlines.
- Organized sprint planning sessions to ensure team members understood user stories and acceptance criteria.
- Assisted product owners in developing user stories and acceptance criteria for upcoming sprints.
- Coordinated with stakeholders to prioritize backlog items and ensure alignment with business objectives.
- Monitored sprint performance metrics including velocity, defect rates, cycle times, to identify trends and opportunities for optimization.
- Acted as a primary contact between development teams, product owners, stakeholders and other external parties throughout the entire lifecycle of a project.
Dispatch Manager
Optima LLC
Los Angeles, CA
08.2018 - 02.2023
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
- Monitored drivers' performance, ensuring compliance with safety regulations, route optimization and on-time deliveries.
- Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules and fuel consumption data.
- Provided training for new dispatchers on company policies and procedures as well as best practices for scheduling routes.
- Created reports detailing fleet utilization, costs per mile, hour, load, employee productivity metrics.
- Developed communication protocols between dispatchers and drivers to ensure accurate updates during transit times.
Education
Associate of Science - Computer And Information Sciences
12.2024
Bachelor of Science - Computer And Information Sciences
05.2016
Skills
- Improvement Plan Knowledge
- Experience in Leadership
- Risk Mitigation
- Business Forecasting
- Microsoft Excel
- Analytical Thinking
- Market Trends Monitoring
- Financials Analysis
- Leading Scrum Meetings
- Sprint Planning
- Backlog Management
- Data Entry
Timeline
Operations Specialist - Coast Guard United States
07.2023 - Current
Analyst Consultant - Zenith Bank
01.2020 - 06.2023
Dispatch Manager - Optima LLC
08.2018 - 02.2023
City College of San Francisco - Associate of Science, Computer And Information Sciences
Delta State University Abraka - Bachelor of Science, Computer And Information Sciences
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