Osbaldo Orozco-Alvarez
Cupertino,CA
Summary
Proficient in problem solving, pushing and driving goals, as well as always looking to learn something new. Always positive and always ready to help and lead in whatever area is needed. Ability to pivot and push forward in various roles with no hesitation while maintaining high operational standards.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Cardenas Markets
San Jose, CA
02.2018 - Current
- Supervised daily operations to ensure optimal workflow and customer satisfaction.
- Trained and mentored staff on best practices in customer service and product knowledge.
- Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
- Analyzed sales data to identify trends, adjust merchandising strategies, and improve revenue.
- Developed employee schedules that optimized labor costs while maintaining service levels.
- Resolved customer complaints effectively, fostering loyalty and improving overall shopping experience.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Learned the many recipes and made the foods that we had to serve in our kitchen department, as well as assisted in providing customer service for the area.
- Butchered meat when needed using multiple machines including bandsaw, knives, tenderizer, as well as Grasselli slicer.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
Mathematics
San Jose State
San Jose, CAHigh School Diploma -
Davis Senior High School
Davis, CA06-2016
Skills
- Problem-solving
- Customer service and engagement
- Team building and leadership
- Large team management (80),Small team management (10 and under)
- Excel, word, outlook, P&L, etc
- Multiple department inventory and accounting management
- Goals and performance
- Loss prevention
- Presentation to large groups and management groups
- ability to be on feet and moving throughout many hours while maintaing strong decision making skills
- Listens to suggestions and works to improve based on suggestions as well as always maintaining high self standards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Cardenas Markets
02.2018 - Current
Mathematics
San Jose State
High School Diploma -
Davis Senior High School