OSCAR ALVAREZ
Pauma valley,Ca
Summary
Seasoned Dependable resourceful lead field Service Technician bringing long track record of 19 years all in service of expertly serving customers' everchanging needs with high quality emergancy/service repairs. Delivers on company promise of prompt, professional service with every appointment.
Detail-oriented professional overseeing complex machinery installations. Keeps equipment functioning at peak performance managing technical service operations. Strong leadership skills paired with deep knowledge of equipment troubleshooting, repair and maintenance. Consistent record of improving efficiency. managing technical service operations. Strong leadership skills paired with deep knowledge of equipment troubleshooting, repair and maintenance. Consistent record of improving efficiency, resolving complex technical issues and Skilled at fostering team collaboration for enhanced productivity and workplace morale.
Overview
19
19
years of professional experience
Work History
Lead Field Service Technician
Albertsons vons pavillions
San Diego
05.2021 - Current
- As designated san diego area lead tech ran on call while simultaneously providing tech support and checking remotely with i.t. and devising strategically logistically on call techs in a timely manner while communicating effectively through all available forms of communication allong with Training newly hired top talent at any and all opportunities to fill key position and maximize productivity in a safe and appropriatly timely manner.
- Performed preventative maintenance and repairs on a wide variety of customer equipment.
- Provided technical support to customers via phone and in-person visits.
- Troubleshot, diagnosed and resolved complex customer issues with minimal guidance.
- Structured and maintained truck stock tailored to customers needs managed inventory and coordinated complicated parts orders for large projects to ensure effective timely completion.
Service Technician Supervisor
Market refrigeration specialist Inc.
Corona, Ca
04.2013 - 07.2021
- Market refrigeration service tech and supervisor duties, focusing on safety communication training and taking care of the customer optomizing and maintaining existing refrigeration systems to improve quality, cost and performance.
Service Technician
C & L refrigeration
Fullerton, Ca
08.2010 - 03.2013
- INDUSTRIAL Service Technician
- Service Technician with responsibility such as Diagnosis Treat, repair electrical and mechanical components
- Performed construction on ground up projects
- Including start ups of new installations
- Worked with ammonia systems.
Service Technician
Market refrigeration specialist Inc.
Corona, Ca
11.2007 - 06.2010
- As a market service technician expected to maintain, diagnose and treat mechanical components performing minor construction on remodel projects
- Including start ups of new installations
- Responsible for maintenance and truck stock
- On call every weekend and after hours twice a week.
Service Technician
Source
Miramar, Ca
10.2005 - 11.2007
- As a service technician expected to maintain, diagnose, treat and repair electrical and mechanical components with refrigeration and HVAC systems
- Designated as a lead technician for tech support
- On call every other weekend and after hours.
Education
Level 4 tech -
Source
San diego, Ca05.2007
Level 3 tech -
Source
San diego, Ca01.2007
E.p.a. certification universal -
Rsd
San diego, CaHigh School Diploma -
San Marcos Adult School
San marcos, CaSkills
- simplified interface customer relations
- Troubleshooting and diagnostics
- Proactively Exposing design weakness
- Simplfing solutions
- Work order prioritization
- Maintenance and repair
- Welding/tig
- Mig
- Stick
- Aluminum welding
- Safety assessment
- Proefficcient Cpc/ danfoss/ comtroll/ and opus/ novar/ controller experience
- Accountability and Work Ethic
- Inventory Management
Percentage
87%
Initials
ОА
Timeline
Lead Field Service Technician
Albertsons vons pavillions
05.2021 - Current
Service Technician Supervisor
Market refrigeration specialist Inc.
04.2013 - 07.2021
Service Technician
C & L refrigeration
08.2010 - 03.2013
Service Technician
Market refrigeration specialist Inc.
11.2007 - 06.2010
Service Technician
Source
10.2005 - 11.2007
Level 4 tech -
Source
Level 3 tech -
Source
E.p.a. certification universal -
Rsd
High School Diploma -
San Marcos Adult School
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