Oscar Araiza

• Sales Consultant and Product Specialist

• Demonstrated proficiency in product knowledge and training.

• Established and met targeted sales objectives.

• Promoted products in online communities through weblog or discussion-forum postings.

• Created and updated customer leads with interactions and personal information.

• Developed a resilient and sustainable client network by utilizing advanced listening and presentation techniques to

optimize sales performance and profitability in a competitive market.

• Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues.

• Responded to customer inquiries via telephone, email, and in person.

• Utilized knowledge of products and services to resolve customer issues efficiently and effectively.

• Navigated multiple computer systems and applications and utilized search tools to find information for customer

inquiries.

• Negotiated and closed deals with clients, ensuring mutually beneficial agreements.

• Utilized problem-solving skills to identify solutions for difficult customer issues.

• Identified customer needs and presented solutions to maximize satisfaction and loyalty.

• Maintained up-to-date knowledge of company policies and procedures to ensure compliance with regulations.

• Sales Consultant and Product Specialist

• Demonstrated proficiency in product knowledge and training.

• Established and met targeted sales objectives.

• Promoted products in online communities through weblog or discussion-forum postings.

• Created and updated customer leads with interactions and personal information.

• Developed a resilient and sustainable client network by utilizing advanced listening and presentation techniques to

optimize sales performance and profitability in a competitive market.

• Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues.

• Responded to customer inquiries via telephone, email, and in person.

• Utilized knowledge of products and services to resolve customer issues efficiently and effectively.

• Navigated multiple computer systems and applications and utilized search tools to find information for customer

inquiries.

• Negotiated and closed deals with clients, ensuring mutually beneficial agreements.

• Utilized problem-solving skills to identify solutions for difficult customer issues.

• Identified customer needs and presented solutions to maximize satisfaction and loyalty.

• Maintained up-to-date knowledge of company policies and procedures to ensure compliance with regulations.

1. Sold prepaid wireless phone service from AT&T, Verizon, Sprint, T-Mobile and Metro PCS to individuals and businesses.

2. Recruited and trained 10 inside and outside sales representatives in product knowledge phone sales, accessory sales

and customer service.

3. Fostered a robust, sustainable network of customers, leveraging strong listened, presentation and closing skills to

optimize sales and profits despite intense competition.

4. Establish sales goals and objectives for all employees.

• Sales Consultant and Product Specialist

• Demonstrated proficiency in product knowledge and training.

• Established and met targeted sales objectives.

• Promoted products in online communities through weblog or discussion-forum postings.

• Created and updated customer leads with interactions and personal information.

• Developed a resilient and sustainable client network by utilizing advanced listening and presentation techniques to

optimize sales performance and profitability in a competitive market.

• Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues.

• Responded to customer inquiries via telephone, email, and in person.

• Utilized knowledge of products and services to resolve customer issues efficiently and effectively.

• Navigated multiple computer systems and applications and utilized search tools to find information for customer

inquiries.

• Negotiated and closed deals with clients, ensuring mutually beneficial agreements.

• Utilized problem-solving skills to identify solutions for difficult customer issues.

• Identified customer needs and presented solutions to maximize satisfaction and loyalty.

• Maintained up-to-date knowledge of company policies and procedures to ensure compliance with regulations.

• Sales Consultant and Product Specialist

• Demonstrated proficiency in product knowledge and training.

• Established and met targeted sales objectives.

• Promoted products in online communities through weblog or discussion-forum postings.

• Created and updated customer leads with interactions and personal information.

• Developed a resilient and sustainable client network by utilizing advanced listening and presentation techniques to

optimize sales performance and profitability in a competitive market.

• Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues.

• Responded to customer inquiries via telephone, email, and in person.

• Utilized knowledge of products and services to resolve customer issues efficiently and effectively.

• Navigated multiple computer systems and applications and utilized search tools to find information for customer

inquiries.

• Negotiated and closed deals with clients, ensuring mutually beneficial agreements.

• Utilized problem-solving skills to identify solutions for difficult customer issues.

• Identified customer needs and presented solutions to maximize satisfaction and loyalty.

• Maintained up-to-date knowledge of company policies and procedures to ensure compliance with regulations.

• Sales Consultant and Product Specialist

• Demonstrated proficiency in product knowledge and training.

• Established and met targeted sales objectives.

• Promoted products in online communities through weblog or discussion-forum postings.

• Created and updated customer leads with interactions and personal information.

• Developed a resilient and sustainable client network by utilizing advanced listening and presentation techniques to

optimize sales performance and profitability in a competitive market.

• Demonstrated excellent communication skills, both verbal and written, when interacting with customers and colleagues.

• Responded to customer inquiries via telephone, email, and in person.

• Utilized knowledge of products and services to resolve customer issues efficiently and effectively.

• Navigated multiple computer systems and applications and utilized search tools to find information for customer

inquiries.

• Negotiated and closed deals with clients, ensuring mutually beneficial agreements.

• Utilized problem-solving skills to identify solutions for difficult customer issues.

• Identified customer needs and presented solutions to maximize satisfaction and loyalty.

• Maintained up-to-date knowledge of company policies and procedures to ensure compliance with regulations.

• Cultivated strong client relationships through personalized insurance solutions.
• Educated clients on policy options and coverage details to enhance understanding.
• Conducted thorough needs assessments to identify appropriate insurance products.
• Streamlined claims processing by coordinating with clients and insurance adjusters.
• Drove policy renewals by implementing follow-up strategies to increase retention rates.
• Assisted call-in customers with questions and orders.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Selected correct products based on customer needs, product specifications and applicable regulations.

As a Dallas Police Officer, Senior Corporal and Detective my responsibilities included:

• Conduct patrols within assigned areas while cultivating effective partnerships with community members, including

business proprietors, apartment complex managers, and school administrators.

• Enforced traffic laws by issuing citations and warnings when necessary.

• I responded to 911 calls involving different incidents like suspicious activities, family violence, theft, burglary, robbery

and vehicle accidents.

• Interrogated persons of interest or suspects to gain leads or confession.

• Rendered aid to accident victims and other persons requiring first aid for physical injuries.

• Administered first aid to victims and suspects alike when necessary.

• Displayed proficiency in the use of firearms, chemical agents and physical force when necessary.

• Responded to crimes in progress according to established procedures to limit the loss or destruction of property and

to apprehend suspects if still at the location..

• Demonstrated sound judgment during high-pressure situations.

• Interviewed victims, complainants and witnesses to obtain accurate information.

• Conduct accident investigations and preparing comprehensive reports.

• Conducted preliminary and follow-up investigations of criminal incidents, hazardous situations, and vehicle collisions.

• Applied crisis intervention strategies as appropriate to mitigate potential harm to victims or suspects and effectively

de-escalate situations.

• Respond to incidents involving protests, riots or civil disturbances.

• Adhered to departmental policies and procedures at all times.

• Searched crime scenes to locate, collect and preserve evidence.

• Provided testimony in court proceedings as needed regarding arrests made or other related matters.

• Served warrants to search for stolen property, to recover evidence and to arrest suspects.

• Processed all paperwork related to my duties and maintained records of all completed citations for traffic violations

or misdemeanor C offenses, offense reports of crimes, arrest reports and prisoner bookings of all suspects, witness and

suspect written statements, prosecution reports and wrote warrants to be presented to judges for their approval.