Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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OSCAR ARREGUIN

Pomona,CA

Summary

Operations and client experience leader with 18+ years in banking and over a decade in leadership roles. Expert in managing end-to-end loan and client pipelines, improving operational workflows, and leading high-performing teams. Proven ability to identify bottlenecks, implement scalable processes, and enhance customer experience while ensuring accuracy, speed, and compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Branch Manager / Vice President

Wells Fargo
01.2013 - 01.2025
  • - Led end-to-end branch operations including lending pipeline, client relations, and team performance across multiple locations.
  • - Managed and optimized loan and deposit pipelines, ensuring timely processing from application through closing.
  • - Identified operational bottlenecks and implemented process improvements to increase efficiency and reduce delays.
  • - Built and developed high-performing teams (3–24 employees), focusing on coaching, accountability, and performance improvement.
  • - Oversaw multi-million dollar portfolios, ensuring compliance, accuracy, and high-quality client experience.
  • - Partnered cross-functionally with underwriting, operations, and support teams to ensure seamless execution.
  • - Leveraged CRM systems to track pipeline activity, maintain data integrity, and improve reporting accuracy.
  • - Consistently exceeded performance goals and improved operational metrics across branches.

Earlier Leadership Roles

Wells Fargo
  • - Managed branch operations, client service, and sales in high-volume markets.
  • - Built strong client relationships and drove business growth through effective pipeline management.
  • - Supported lending processes and collaborated with internal partners to ensure smooth deal execution.

Education

BA - Business Administration

California State University, Fullerton

Skills

  • Pipeline Management
  • Lending Operations
  • Team Leadership
  • Process Improvement (Lean Six Sigma)
  • Client Experience
  • Cross-Functional Collaboration
  • CRM (Salesforce/CRV)
  • Performance Metrics & Reporting

Certification

  • Lean Six Sigma Yellow Belt
  • UCLA Anderson Latino Leaders Program

Languages

Spanish (Fluent)

Timeline

Branch Manager / Vice President

Wells Fargo
01.2013 - 01.2025

Earlier Leadership Roles

Wells Fargo

BA - Business Administration

California State University, Fullerton