Oscar Banks
Chicago,IL
Summary
Dynamic leader with a proven track record, enhancing operational efficiency and team performance. Excelled in strategic planning and execution, significantly improving quality assurance and fostering a culture of leadership training. Skilled in workforce planning and performance analysis, adept at driving growth and promoting collaboration.
Overview
7
7
years of professional experience
Work History
Director of Operations
Prudential Defense
10.2022 - 05.2024
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Mentored and coached team members to foster productive and engaging work environment.
- Defined, implemented, and revised operational policies and guidelines.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Operation Manager
Signal 88 Security
02.2017 - 10.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans
Education
Bachelor Of Computer Science - Cybersecurity
University of Phoenix
Tempe, AZSkills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
- Quality Assurance
- Leadership training
- Workforce Planning
- Performance Analysis
- Schedule oversight
- Resource Allocation
- Teamwork and Collaboration
- Staff training/development
Timeline
Director of Operations
Prudential Defense
10.2022 - 05.2024
Operation Manager
Signal 88 Security
02.2017 - 10.2022
Bachelor Of Computer Science - Cybersecurity
University of Phoenix
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