Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Oscar Cervantes De La Cruz

Modesto,CA

Summary

Driven and detail-oriented professional with a track record of enhancing customer satisfaction and reducing discrepancies at Little Caesars Pizza. Excelled in money handling and bilingual communication (Spanish), consistently exceeding performance expectations. Proven ability to complete tasks with high proficiency, demonstrating strong attention to detail and a commitment to safety and quality.

Overview

3
3
years of professional experience

Work History

Fast Food Worker

McDonald's
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
  • Performed shift change tasks each day to keep store neat and running smoothly.

Meat Department Clerk

Safeway
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
  • Responded quickly to out-of-stock situations by replenishing supplies or identifying suitable alternatives for customers.
  • Prepared attractive displays that showcased the variety of meats available, encouraging customers to try new products.

Package Handler

Fedex Grounds
04.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.

Main Opener, Assistant Manager in Training

Little Caesars Pizza
05.2021 - 12.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Electrical Mechanics Certificate - Electrical

Volt Institute
Modesto, CA
09.2024

No Degree - Welding

MJC
Modesto, CA
08.2023

High School Diploma -

Grace M Davis Highschool
05.2023

Skills

  • Money Handling
  • Valid CA driver's license
  • Conversant in [Spanish]
  • Attention to Detail
  • Can and will finish any task with higher proficiency than expected

Accomplishments

Regardless of the obstacle, I have overcame each one within the 19 young years of age. I have overcame each obstacle with perseverance and with a new way at looking at a situation or life itself.

Timeline

Package Handler

Fedex Grounds
04.2023 - Current

Main Opener, Assistant Manager in Training

Little Caesars Pizza
05.2021 - 12.2021

Fast Food Worker

McDonald's

Meat Department Clerk

Safeway

Electrical Mechanics Certificate - Electrical

Volt Institute

No Degree - Welding

MJC

High School Diploma -

Grace M Davis Highschool

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Oscar Cervantes De La Cruz