Oscar Chavarria
Spring,TX
Summary
Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Banker
Capital One
10.2022 - 02.2024
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Initiated Domestic and International wires for both business and personal purposes.
- Assisted business owners applying for lines of credits.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
E-Commerce Personal Shopper
HEBCO
05.2019 - 08.2022
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Lead the opening team by organizing tasks to maximize production for the day to come.
- Provided great customer service to in-store customers with item locations.
- Problem solved with customers over the phone regarding their orders.
Soccer Coach
Uscore Soccer
08.2017 - 03.2020
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Contributed to league development by attending meetings, providing input on rule changes or improvements, and collaborating with fellow referees.
Education
Bachelor of Science - Computer And Information Sciences
University of Houston
Houston, TX12.2024
Associate of Arts -
Lonestar College
Houston, TX05.2020
Skills
- Regulatory Compliance
- Financial product knowledge
Certification
Mcgraw-Hill SimNet Purple Belts in:
-Microsoft Excel
-Microsoft Word
-Microsoft Access
-Microsoft PowerPoint
Languages
Spanish
Native or Bilingual
Timeline
Personal Banker
Capital One
10.2022 - 02.2024
E-Commerce Personal Shopper
HEBCO
05.2019 - 08.2022
Soccer Coach
Uscore Soccer
08.2017 - 03.2020
Bachelor of Science - Computer And Information Sciences
University of Houston
Associate of Arts -
Lonestar College
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