Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Custodian
City Of Eagle Pass
11.2021 - Current
Emptied trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Kept building spaces premises clean inside and outside.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Sales Team Member
Academy Sports + Outdoors
01.2020 - 11.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Engaged with customers to effectively build rapport and lasting relationships.
Waiter
Desert Lanes
10.2019 - 12.2019
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Cashier
Minits #4 Pilot Flying J
06.2018 - 10.2019
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Applied Science - Basic Peace Officer
Southwest Texas Junior College
Uvalde, TX
05.2023
Skills
Attention to Detail
Adaptable and Flexible
Feedback Acceptance
Active Listening
Cool Under Pressure
Warm and Friendly
Timeline
Custodian
City Of Eagle Pass
11.2021 - Current
Sales Team Member
Academy Sports + Outdoors
01.2020 - 11.2021
Waiter
Desert Lanes
10.2019 - 12.2019
Cashier
Minits #4 Pilot Flying J
06.2018 - 10.2019
Associate of Applied Science - Basic Peace Officer
Southwest Texas Junior College
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Ita CortinasIta Cortinas
Assistant City Clerk at City of Eagle PassAssistant City Clerk at City of Eagle Pass