Oscar Diaz
Spring Valley,CA
Summary
Dynamic Sales Consultant with proven success at Mossy Honda Lemon Grove, leveraging persuasive communication and CRM proficiency to enhance customer experiences. Expert in closing techniques and objection handling, consistently achieving high customer satisfaction and driving dealership revenue through effective sales strategies and relationship building.
Developed strong client relationship management and persuasive communication skills in fast-paced sales environment. Proven ability to analyze client needs, deliver tailored solutions, and close deals effectively. Ready to leverage these skills to contribute value and drive success in new professional field.
Results-oriented sales professional with track record of generating revenue and fostering client relationships. Adept at identifying customer needs and providing effective solutions to drive business growth. Reliable team player with focus on collaboration and adaptability, ensuring alignment with dynamic business goals. Proven skills in communication and strategic planning.
Overview
1
1
year of professional experience
Work History
Sales Consultant
Mossy Honda Lemon Grove
Lemon Grove, CA
01.2025 - 09.2025
- Engaged customers through effective communication and product knowledge to drive sales.
- Demonstrated vehicle features and benefits to enhance customer understanding and satisfaction.
- Handled customer inquiries and resolved issues promptly to maintain high service standards.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Sales Consultant
Sedano Ford
La Mesa, CA
07.2024 - 12.2024
- Engaged customers to understand their vehicle needs and preferences.
- Demonstrated vehicle features and benefits to encourage informed purchasing decisions.
- Collaborated with finance team to facilitate seamless transaction processes for customers.
- Resolved customer inquiries and concerns promptly, ensuring a positive dealership experience.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
Education
High School Diploma -
Orange Glen High School
Escondido, CASkills
- Effective time management
- Client relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
- Closing techniques
- Sales strategies
- Lead generation
- Cold calling
- Sales analysis
- Customer service
- Customer relationship building
- Contract negotiation and closing tactics
- Sales consultation
- Customer retention
- Upselling and cross selling
- Relationship building
- Pipeline building
- Customer experience enhancement
- Sales strategy development
- Systems and software expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Consultant
Mossy Honda Lemon Grove
01.2025 - 09.2025
Sales Consultant
Sedano Ford
07.2024 - 12.2024
High School Diploma -
Orange Glen High School