Oscar Ferreyra
McDonald's
Aurora,IL
2
Languages
1
Certification
2
years of professional experience
Dependable and detail-oriented team member with experience in fast-paced customer service settings. Strong in attention to detail, workplace safety, and quality control. Ready to support smooth daily operations, accurate cash handling, and consistent guest satisfaction.
Work History
Shift Manager in Training
3 Months- Trained new team members on station procedures, food safety, and customer service expectations.
- Supervised crew activities during shifts to maintain service speed and quality standards.
- Coordinated drive-thru, lobby, and kitchen flow to reduce delays during peak periods.
- Monitored cash handling and register accuracy to support smooth front-counter transactions.
- Reinforced cleanliness and sanitation procedures across workstations and dining areas.
- Communicated shift priorities clearly to keep team aligned on daily operational goals.
- Resolved customer concerns promptly while supporting consistent service and order accuracy.
Crew Member
8 Months- Delivered friendly customer service while taking orders and resolving basic guest questions
- Operated POS system to process payments accurately and efficiently
- Prepared menu items following Panera recipes and portion standards
- Maintained clean dining and work areas to support food safety compliance
Car Wash Attendant
8 Months- Guided vehicles through wash process and directed customers to correct lanes.
- Inspected vehicles before service and identified visible issues requiring attention.
- Applied cleaning solutions, towels, and detailing tools to restore vehicle appearance.
- Monitored equipment operation and reported malfunctions to maintain safe service flow.
Education
Associate of Arts - Auto Collision Repair And Refinsihing
High School Diploma
- Awarded Dual Credit for College Courses
- Honor Roll [Grade 9th 1st, 2nd semester, Grade 11, 2nd semester]
- Completed AP course in AP Human Geography
- 3.0 GPA
Skills
Food safety
Safety compliance
Quality assurance
Customer service
Financial transaction management
Staff scheduling
Employee coaching
Team leadership
Workplace safety
Attention to detail
Technical proficiency
Critical thinking
Judgment skills
Punctuality and reliability
Adaptable work hours
Certification
- ServSafe Food Protection Manager, ServeSafe - 8/22/26-8/22/31
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Manager in Training
McDonald's
07.2026 - CurrentRead More
Crew Member
Panera Bread
10.2025 - 06.2026Read More
Car Wash Attendant
WashU Car Wash
12.2024 - 08.2025Read More
Waubonsee Community College
Associate of Arts from Auto Collision Repair And Refinsihing
Read More
East Aurora High School
High School Diploma
Read More