Summary
Overview
Work History
Education
Skills
Timeline

Oscar Gadea

Hialeah,FL

Summary

Customer Services Professional with strong experience in driving customer satisfaction and operational efficiency. Skilled in problem-solving, process improvement, and strategic planning. Known for fostering team collaboration, adapting to changing needs, and consistently achieving results. Expertise includes CRM systems, conflict resolution, and team leadership. Reliable and results-focused, ready to make significant impact.

Pleasant Route Sales Manager with a superior understanding of closing sales and coaching a sales team. Adept at designing long-term marketing initiatives and increasing profits. Successful at training a team in excellence and committed to fantastic customer services.

Energetic team player supports sales staff by providing sales data, market trends, forecasts, account analyses and new product information while relaying customer services requests. Successful planning marketing campaigns and branding initiatives for product collection. Positive manager of marketing team engaged in advertising, product positioning support and promotion.

Overview

2
2
years of professional experience

Work History

Costumer Services

Wendys Fast Food
06.2023 - Current
  • Completed reports detailing daily actions, customer services issues, and notable incidents.
  • Delivered excellent customer services, promptly addressing concerns and questions.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Coordinated disaster recovery efforts following unexpected system outages or natural disasters, minimizing impact on customer services.

Education

High School Diploma -

Dead Prep Academy , 10658 Sw 186th St Miami Fl 33157
06-2025

Skills

  • Customer services and information
  • Customer services
  • Familiarity with delivery services
  • Escalated customer support
  • Customer experience
  • Customer needs

Timeline

Costumer Services - Wendys Fast Food
06.2023 - Current
Dead Prep Academy - High School Diploma,
Oscar Gadea