Oscar Gama
Corning,CA
Summary
Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Good communicator with team members and managers of all levels.
Besides of my experiences I'm a fast learner and I'm not afraid of learning new things
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Rite-Aid Pharmacy
Corning, California
12.2023 - 01.2025
- Assist customers with purchases, returns, and inquiries
- Handle customer complaints and resolve issues professionally
- Supervise store associates during assigned shifts.
- Ensure the store is clean, organized, and fully stocked.
- Oversee cash register operations and assist with transactions.
- Monitor and assist with merchandise stocking and product rotation.
- Ensure all shelves and displays are properly labeled and maintained.
- Assist with opening and closing the store as needed.
- Conference calls
- Assign tasks to team members and ensure they are completed.
- Train new employees on store policies and procedures.
- Handle cash register discrepancies and oversee safe transactions.
- Complete shift reports and other required paperwork.
- Assist with banking responsibilities such as cash drops.
- Ensure compliance with loss prevention and security procedures.
- Monitor store safety and report any maintenance or security concerns.
Lead Sales Associate
Dollar General
Corning
10.2021 - 10.2023
- Assist customers with product inquiries and purchases.
- Provide excellent customer service and resolve complaints.
- Operate the cash register and handle transactions accurately.
- Process refunds, exchanges, and returns according to company policies.
- Opening and End of Day process.
- Maintain a clean, organized, and stocked store.
- Assist with inventory management, including restocking and rotating products.
- Receive, unload, and stock merchandise deliveries.
- Ensure merchandise is properly labeled and priced.
- Maintain store security by following safety procedures.
Education
High School Diploma -
Corning Union High School
Corning06-2020
Skills
- Labor and food cost control
- Bilingual (English & Spanish)
- Basic computer, digital and technical skills
- Good communication
- Listening Actively
- Analyzing situations and thinking logically
- Customer experience
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shift Supervisor
Rite-Aid Pharmacy
12.2023 - 01.2025
Lead Sales Associate
Dollar General
10.2021 - 10.2023
High School Diploma -
Corning Union High School