Oscar Gelston
Storrs
Summary
Skilled in food handling and customer service, I excel in creating efficient workflows and resolving complaints, ensuring high customer satisfaction. My experience includes training new members of a team, strong work ethic, and customer service. My prior work opportunities have allowed me to become a leader in the workplace and a reliable employee.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Server
The Brushmill By The Waterfall
Chester
12.2024 - 07.2025
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Brought food and beverages to the table in a timely manner.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new servers, sharing best practices and company standards.
Crew Shift Leader
Dunkin
Colchester
09.2023 - 12.2024
- Assessed individual team member abilities and aptitudes, incorporating into shift duties to promote happy employees and effective workflows.
- Gained independent working skills and guided and mentored less experienced team members.
- Balanced cash drawers, operated registers and prepared cash deposits.
Education
Bachelor of Science - Finance
University of Connecticut
Storrs, CT05-2028
High School Diploma -
Nathan Hale-Ray High School
Moodus, CT06-2024
Skills
- Food handling
- Dining customer service
- Cash handling
- Strategic thinking
- Customer service focus
- Staff training and development
- Time management
- Punctuality and work ethic
Languages
French
Limited
Certification
- Adult CPR Certification
References
References available upon request.
Timeline
Food Server
The Brushmill By The Waterfall
12.2024 - 07.2025
Crew Shift Leader
Dunkin
09.2023 - 12.2024
Bachelor of Science - Finance
University of Connecticut
High School Diploma -
Nathan Hale-Ray High School
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