Oscar Hernandez
Lodi,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
13
13
years of professional experience
Work History
Sales Associate
Home Depot
Lodi, CA
06.2015 - 06.2025
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Tracked sales performance metrics to identify trends in market place.
- Attended weekly team meetings to review performance goals and objectives.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted inventories on a regular basis to track stock levels.
Order Fulfillment Associate
Home Deot
Lodi, CA
06.2012 - 06.2024
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks, and palletizers. 10 years of operating equipment in a safe and professional manner. Was the number 1 forklift driver in the entire store.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Maintained accurate records of orders, shipments, and inventory.
- Packaged items for shipping following established procedures.
- Assisted with loading and unloading trucks when necessary during peak periods of activity.
- Trained new employees regarding warehouse procedures and standards.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Packer
M&R Packing
Lodi, CA
05.2012 - 05.2012
- Maintained inventory of lumber stocks and reviewed orders for accuracy.
- Inspected incoming shipments for quality assurance purposes.
- Followed safety protocols while handling sharp tools like saws or blades during production processes.
- Inspected incoming shipments for damages and logged them into the database.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Maneuvered heavy loads around lumberyard and job sites with materials handling equipment and forklifts.
- Performed regular maintenance on the saws, drills, sanders, and other woodworking tools used in the store.
- Maintained cleanliness of work area to ensure safety standards were met.
- Communicated effectively with colleagues to ensure that all orders were processed correctly.
Education
Tokay High School
Lodi, CA05-2012
Some College (No Degree) - Accounting And Business Management
San Joaquin Delta College
Stockton, CASkills
- Payment Processing
- Sales Development
- Contract Preparation
- Business Development
- Upselling
- Inventory Control
- Verbal/written communication
- Goal-Oriented
- Teamwork and Collaboration
- Forklift/ Equipment driver
Languages
English
Professional
Spanish
Professional
References
- Martin Escalante
Assistant Store Manager The Home Depot 2960 Reynolds Ranch Pwy, Lodi,Ca (209) 331-6912 He is an Assistant Store Manager at the Home Depot and I have worked with him over 5yrs.
- Myschelle Razo Martinez
The Home Depot
2960 Reynolds Ranch Pwy, Lodi,CA
(2090 339-4615
She is a Supervisor at The Home Depot she is in charge of the Front End which is the Service Desk/Returns and Delivery Department. She was my Supervisor for the past 2 years.
- Dr. Brandon Sasaki
Casa Colin Hospital and Centers for Healthcare
255 E Bonita Ave Pomona,CA
(209)298-8610 bsasaki555@gmail.com
He is my mentor and meet him at our church which is called Quail Lakes Baptist Church. I have known him and has mentored me for over 6 years
Timeline
Sales Associate
Home Depot
06.2015 - 06.2025
Order Fulfillment Associate
Home Deot
06.2012 - 06.2024
Packer
M&R Packing
05.2012 - 05.2012
Tokay High School
Some College (No Degree) - Accounting And Business Management
San Joaquin Delta College
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