Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Oscar Hernandez

Houston

Summary

Dynamic insurance professional with a proven track record at State Farm Insurance Inc, excelling in customer service and insurance sales. Skilled in strong negotiation and product knowledge, consistently exceeding sales targets while fostering lasting client relationships. Adept at managing policy renewals and maintaining accurate records, ensuring client satisfaction and retention.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Sales Agent

State Farm Insurance Inc
03.2025 - Current
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Contributed to agency success by consistently meeting or exceeding monthly sales targets.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.

Insurance Agent Assistant

Atab Insurance Services
10.2023 - 02.2025
  • Provided exceptional customer service by promptly responding to inquiries, resulting in high retention rates.
  • Assisted agents in generating new business leads for increased policy sales.
  • Communicated with clients regarding policy details, renewals, and follow-up questions
  • Provided support to insurance agents by preparing client files, scheduling appointments, and maintaining accurate records

Insurance Agent

Priority Insurance Agency
09.2020 - 10.2023
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Education

Hastings Highschool
Houston, TX

Skills

  • Customer service
  • Insurance sales
  • Strong negotiation
  • Product knowledge
  • Microsoft Office & Office Equipment
  • Date Entry & File Management
  • Time Management

Certification

Property & Casualty License

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Insurance Sales Agent

State Farm Insurance Inc
03.2025 - Current

Insurance Agent Assistant

Atab Insurance Services
10.2023 - 02.2025

Insurance Agent

Priority Insurance Agency
09.2020 - 10.2023

Hastings Highschool

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Oscar Hernandez