Oscar Lin

• Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
• Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
• Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
• Boosted sales through effective merchandising strategies and attention to product placement on the floor.

• Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
• Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
• Increased table game efficiency with effective chip handling and accurate card dealing techniques.
• Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.

deale will all kind of table game like baccarat , roulette , pai gow , UTH , 3 card , balck jack

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.