Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oscar Marrero

Tamarac,FL

Summary

Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Knowledgeable in [Area of expertise]. Successful career history comprising more than [Number] years in automobile, motorcycle and bicycle transport. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Focused Courier with 9 years of employment with FedEx Express. Complies with medical delivery specifications. Promotes sharp communication and time management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Delivery Courier

FedEx Express
05.2014 - Current
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Drove safely at all times to avoid accidents and harm.
  • Delivered packages to customer doorsteps and business offices.
  • Managed delivery route for optimal use of time and fuel.
  • Communicated with dispatch and customers for accurate delivery information.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Dispatcher

High Quality Trucking
04.2010 - 09.2014
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored flow of paperwork and directed information to appropriate departments.

Dispatcher

Xcellence Trucking Inc
02.2007 - 06.2010
  • Minimized cost of operations by optimizing routes for drivers to align with budget.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Assisted in resolving customer complaints and grievances.
  • Scheduled deliveries and pickups according to customer needs.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Managed customer accounts and invoicing.
  • Tracked and monitored vehicle performance and maintenance.

Education

High School Diploma -

Hialeah High School
Hialeah, FL
06.2006

Skills

  • Safe Vehicle Operations
  • Customer Experience
  • Vehicle Inspection
  • Mileage and Service Logs
  • Problem Resolution
  • Customer Inquiries
  • Safe Driving Practices
  • Hand Trucks
  • GPS and Route Planning
  • Delivery and Pickup
  • Maintaining Clean Work Areas
  • Secure Loads
  • Deliver Records

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Delivery Courier

FedEx Express
05.2014 - Current

Dispatcher

High Quality Trucking
04.2010 - 09.2014

Dispatcher

Xcellence Trucking Inc
02.2007 - 06.2010

High School Diploma -

Hialeah High School

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Oscar Marrero