Oscar Martinez

• Launched quality assurance practices for each phase of development
• Established team priorities, maintained schedules and monitored performance.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

. Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.

.Adjusted project plans to account for dynamics targets,staffing

• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
• adjusted projects plans to account for dynamic targets,staffing changes and operational specifications.
• Mentored and guided associates in approaches designed to exceed expectations of costumer and members.
• Delivered high level of service to clients to both maintain and extend relationship for future business opportunities .
• Closely collaborated with project to appropriate stakeholders.
• Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands .
• Used mold and remediation expertise ,costumer service skills and analytical nature to resolve costumer concerns and promote loyalty.
• Improved staff morale and reduce employee turnover by practicing good employee relations.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success..
• Performed supplier risk evaluations and supported regulatory inspections .
• Trained and developed personnel to improve safety ,employee relations and resolve on the job injury issues.
• Maintained professional demeanor by staying calm when addressing unhappy or angry costumer .
• Directed group of 10 supervisor with 200 technicians associates handling daily and complex requirements of disaster recovery relief.

• Taught employees how to collaborate on daily job tasks and achieve services targets :
• cleaning and deodorize air conditioning systems .
• Smoke odor deodorizing.
• Carpet cleaning services.
• Mold and remediation services.
• Pack-in and /or pack out house contents .
• Organize warehouse ,packing and delivery flow.
• Conducts physical inventory

• Taught employees how to collaborate on daily job tasks and achieve service targets .
• Cleaning and deodorize air conditioning systems.
• Smoke odor deodorizing .
• Carpet cleaning services .
• organizes warehouse ,packing and delivery flow.
• Drives 24 foot truck

• Cleaning and deodorize air conditioning systems.
• Smoke odor deodorizing .
• Carpet cleaning services .
• Organizes warehouse .
• Operates fork lift
• Drives 24ft trucks

• Air conditioning and duct cleaning services.
• Maintenance services .
• Carpet cleaning services .
• fork lift driver .