Oscar Merry
Meridian,ID
Summary
Detail-oriented professional skilled in data management and process improvement. Streamlines operations through effective communication and technical troubleshooting. Trains new employees while upholding accuracy standards. Organized and motivated, eager to leverage time management and organizational skills in fast-paced environments. Seeking entry-level opportunities to contribute to company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Powder Coat Data Entry
BME Fire Trucks
Boise
09.2025 - Current
- Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
- Conducted regular audits of data entries to identify and correct errors, ensuring high accuracy standards
- Identified and implemented process improvements in data entry workflow, streamlining operations and enhancing efficiency
- Collaborated with team members to resolve database discrepancies and missing information, ensuring data integrity
- Trained new employees on proper procedures for accurate and efficient data entry
- Communicated effectively with other departments or clients to clarify any unclear or incomplete information before entering it into the system
- Collaborated with team members to identify patterns or trends in the entered data, providing valuable insights for decision-making purposes
- Managed multiple projects simultaneously while meeting strict deadlines for data entry tasks
Direct Support Professional
Communicare
Boise
01.2024 - 08.2025
- Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
- Implemented individualized care plans based on clients' specific needs and goals
- Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation
- Supported individuals in developing independent living skills such as budgeting, grocery shopping, and household chores
- Organized recreational activities and outings to enhance client socialization and community engagement.
- Established rapport with residents to foster a safe and supportive environment.
- Responded promptly to emergencies or crisis situations following established protocols
- Advocated for the rights and interests of individuals served by addressing any concerns or issues that arose
- Closely monitored medication administration to ensure compliance with prescribed dosages and schedules
- Aided in managing behavioral issues/changes through de-escalation techniques and implementation of behavior management strategies
- Maintained accurate records of client progress, behaviors, incidents, and medical information
Receptionist
Carlon Heating & Air
Nampa
09.2023 - 12.2023
- Greeted and welcomed visitors, creating a welcoming environment that reflects company values
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Responded to inquiries from clients and employees promptly, ensuring accurate information and efficient resource direction
- Resolved customer complaints or issues swiftly and professionally, enhancing overall customer satisfaction
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
IT Help Desk
McDonald Wholesale Co.
Eugene
11.2022 - 09.2023
- Provided technical support to end users, troubleshooting hardware and software issues
- Set up and configured new workstations for seamless network integration
- Collaborated with cross-functional teams to identify and resolve complex technical problems
- Closely monitored network performance using monitoring tools, proactively addressing any potential issues or bottlenecks
- Demonstrated strong problem-solving skills by quickly identifying root causes of technical issues
- Implemented security measures such as password policies and data encryption to protect sensitive information
- Migrated company email system to cloud-based platform, enhancing reliability and accessibility
- Assisted in the evaluation and selection of new software applications to meet business needs
Service Advisor
Kendall Auto Group
Eugene
09.2020 - 10.2022
- Facilitated customer discussions to accurately diagnose vehicle issues.
- Advises customer on necessary repairs and maintenance.
- Works with customer to formulate the best service plan for their budget and needs.
- Delivered transparent cost estimates to enhance customer decision-making.
- Clarified completed repairs to customers while recommending future maintenance based on vehicle condition.
- Provides billing statements and explains billing details.
- Handled customer payments efficiently and accurately.
- Created detailed work orders for service tasks.
- Inspects vehicle to further analyze the problem.
- Takes detailed notes about symptoms based on customer testimony.
- Assigned service tasks to designated mechanics.
- Assists mechanics in completing repairs.
- Inspects work completed by mechanics.
- Test drives vehicle before returning it to the customer.
- Trains new service writers.
- Trains new service writers.
Direct Support Professional
McKenzie Personnel Systems
Springfield
08.2019 - 05.2020
- Developed and implemented individualized treatment plans to address specific needs of residents.
- Assisted residents with daily living activities, enhancing independence through meal preparation and personal hygiene support.
- Provide supervision and guidance for residents during skill building activities.
- Cultivated rapport with residents to ensure a safe and supportive environment.
- Supported individuals in performing essential cleaning duties to promote cleanliness and organization within their space.
Housekeeper
Home2 suites by Hilton
Richland
04.2018 - 07.2019
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Ensured cleanliness and tidiness of assigned rooms, providing a comfortable space for guests
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Collaborated with front desk team to prioritize room assignments based on guest preferences, enhancing guest satisfaction
- Responded promptly to guest inquiries regarding housekeeping services, effectively resolving concerns to maintain high service standards
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
- Received recognition from management for consistently achieving high scores on cleanliness inspections conducted by supervisors
- Implemented eco-friendly practices using environmentally friendly cleaning products and linen reuse programs, contributing to sustainability efforts
Direct Support Professional
COMMUNICARE
Boise
07.2016 - 04.2018
- Develop and implement individual treatment plans for residents.
- Supervised and guided residents during skill-building activities to enhance their independence and confidence.
- Assist with daily living activities, including preparing meals and assisting with personal hygiene.
- Built rapport with residents to foster a safe and supportive environment, promoting emotional well-being.
- Assisted individuals with cleaning tasks, including washing clothes and vacuuming, to ensure a clean and comfortable living space.
Education
Culinary - VOCATIONAL
Centennial Job Corps.
Nampa, ID02.2016
High school diploma -
Upper Columbia Academy
Spangle, WA01.2014
Skills
- Technical skills
- Customer support
- Record management
- Technical troubleshooting
- Communication skills and leadership tail
- Time management
- Customer service
- Time management
- Time management and organization
- Food service
- Assisted living
- Patient care and monitoring
Certification
- Driver's License
- CPR Certification
- AED Certification
- First Aid Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information - Skills And Abilities
- Highly Dependable
- Fast Learner
- Great Communication Skills
- Professional
- Fast Paced
- 30+ wpm
- Tech Savvy
- Windows OS experienced
- Customer service focused
- Excel and Microsoft word experience
Timeline
Powder Coat Data Entry
BME Fire Trucks
09.2025 - Current
Direct Support Professional
Communicare
01.2024 - 08.2025
Receptionist
Carlon Heating & Air
09.2023 - 12.2023
IT Help Desk
McDonald Wholesale Co.
11.2022 - 09.2023
Service Advisor
Kendall Auto Group
09.2020 - 10.2022
Direct Support Professional
McKenzie Personnel Systems
08.2019 - 05.2020
Housekeeper
Home2 suites by Hilton
04.2018 - 07.2019
Direct Support Professional
COMMUNICARE
07.2016 - 04.2018
Culinary - VOCATIONAL
Centennial Job Corps.
High school diploma -
Upper Columbia Academy