Customer Service
Ray's Boathouse, Maggie Bluff's And Brown Bear Car
- Helped customers with their experience as well as co-workers and other staff by operating in a face to face customer service role
Oscar Olson
Pullman,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Looking for a company where I can positively impact company success within marketing, advertising, media management, and sales.
Work History
Basketball Trainer
Ballard Basketball
- Facilitated group coaching sessions and provided individual coaching support
- Offered constructive feedback to clients to help reach goals
Education
Bachelor of Arts in Advertising -
Washington State University - Murrow College of Communication
05.2024
Skills
- Familiar with consumer research tools and media management: Google, Twitter, Instagram, TikTok, Snapchat and Facebook Analytics
- Adept with Microsoft Office Suite
- Spanish: Intermediate
- Critical Thinking
- Administrative and Clear Writing
- Target Segmentation and Brand Promotion
- Trustworthiness and Reliability
- Emotional and Verbal Intelligence
- Interpersonal Skills
Projects
ADVOCACY INITIATIVE (COMSTRAT 310 - Digital Content Promotion), 09/2022, 12/2022, Utilized social media platforms Twitter and Facebook to reach an online audience, as well as created a website with a blog to create an initiative with the goal of promoting and motivating physical exercise to a wide target audience. Collected and analyzed the following user results: Twitter Top Tweet with 345 impressions and 577 profile visits, and Google analytics: 243 pageviews in 3 weeks with 176 user engagements.
Accomplishments
- Captain of High School Varsity Basketball
- Secretary of Pi Kappa Phi Fraternity at Washington State University
- Vice Recruitment Chair of Pi Kappa Phi Fraternity at Washington State University
Timeline
Customer Service
Ray's Boathouse, Maggie Bluff's And Brown Bear Car
Basketball Trainer
Ballard Basketball
Bachelor of Arts in Advertising -
Washington State University - Murrow College of Communication
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