Oscar Ramirez
Everett,MA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment. Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
10
10
years of professional experience
Work History
General Manager
Sweetgreenfields
Boston, MA
01.2015 - 01.2025
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed service and sales strategies to improve retention and revenue.
- Implemented successful business strategies to increase revenue and target new markets.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
- Delegated work to staff, setting priorities and goals.
- Tracked monthly sales to generate reports for business development planning.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Ensured compliance with local health department regulations regarding food safety standards.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
GED -
Somerville High School
Somerville, MA07-2014
Skills
- Leadership and team building
- Leadership
- Staffing
- Staff development
- Staff training and development
- Dealership management
- Budget analysis
- Supervision and training
- Employee scheduling
- Purchasing and planning
Accomplishments
- Online sales> 2017 Digital sales growth
- Training restaurant >2019
- Team member leadership >2019
- Top food handling >2023
Timeline
General Manager
Sweetgreenfields
01.2015 - 01.2025
GED -
Somerville High School