Oscar R Crespo
Dallas
Summary
Experienced retail and operations professional with a strong background in luxury fashion, sales, and team leadership. Proven track record in driving revenue, managing multimillion-dollar operations, and delivering exceptional customer experiences. Bilingual in English and Spanish.
Overview
10
10
years of professional experience
Work History
Territory Sales Manager
Bright and Blue Pools
Dallas
12.2021 - Current
- Oversaw a $2 million annual service route, managing operations across 200+ clients throughout the Dallas–Fort Worth area.
- Supervised a team of 10 pool technicians, ensuring they consistently met monthly KPIs through ongoing training and performance management.
- Provided personalized service to a wide range of clients—from new homeowners to long-term referrals—guiding them through product selection, brand options, and budget-friendly solutions.
- Managed inventory, updated vendor lists, maintained accurate bookkeeping, and ensured timely P&L reporting.
- Handled all employee documentation, scheduling, meetings, and training initiatives.
- Maintained company website and optimized digital presence (SEO, SEM, and social media) to attract and retain clients.
Bright and Blue Pools
09.2021 - 02.2024
- I worked managing operations with a high performance.
- Cleaning pool company generated over $1 million yearly.
- By Proving track record of optimizing efficiency, driving revenue growth, and ensuring client satisfaction.
Fashion Advisor
Dolce and Gabbana
Dallas
03.2019 - 11.2021
- Built a strong client portfolio and provided elevated service aligned with luxury standards.
- Personally generated over $1.2million in sales during tenure.
- Represented D&G brand heritage and consistently exceeded monthly sales goals.
Assistant Manager
Coach (Tapestry Inc.)
Dallas
08.2016 - 03.2019
- Supervised and coached a team of 10+ associates to consistently exceed sales targets and deliver elevated customer service.
- Recruited, interviewed, and trained new hires to build a high-performing and brand-aligned team.
- Executed bi-weekly visual merchandising updates to align with corporate standards and drive in-store engagement.
- Managed store operations, including scheduling, inventory control, and daily opening/closing procedures.
Key Holder
Hugo Boss
Dallas
06.2015 - 08.2016
- Led daily sales operations and coached team members to drive performance and achieve sales goals.
- Opened and closed the store while ensuring proper execution of security and operational procedures.
- Assisted with visual merchandising and inventory management to maintain brand standards.
- Delivered exceptional customer service, building strong client relationships and driving repeat business.
Education
Human Resources -
ESL Program -
Skills
- Luxury Retail Sales
- Team Leadership
- Training & Development
- Operations Management
- Inventory Control
- Clienteling
- Customer Service
- Visual Merchandising
- Digital Marketing
- Hiring & Recruitment
- Bilingual: English & Spanish
- SAP Software
- SOVIA Inventory Software
Languages
- English
- Spanish
Timeline
Territory Sales Manager
Bright and Blue Pools
12.2021 - Current
Bright and Blue Pools
09.2021 - 02.2024
Fashion Advisor
Dolce and Gabbana
03.2019 - 11.2021
Assistant Manager
Coach (Tapestry Inc.)
08.2016 - 03.2019
Key Holder
Hugo Boss
06.2015 - 08.2016