Oscar Rodriguez
Daly City,CA
Summary
Dynamic Lube Technician at City Toyota with a proven track record in enhancing customer satisfaction through efficient service delivery. Bilingual and dependable, I excel in analytical problem-solving and safety compliance, ensuring optimal vehicle performance while training new staff and streamlining operations. Committed to maintaining high standards in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Lube Technician
City Toyota
07.2024 - Current
- Performed routine oil changes and fluid checks to ensure vehicle performance.
- Maintained cleanliness and organization of service area to enhance operational efficiency.
- Assisted with inspection of vehicles for potential maintenance issues, improving customer satisfaction.
- Utilized diagnostic tools to identify vehicle lubrication needs and recommend services.
- Collaborated with team members to streamline workflow and reduce service time.
- Trained new technicians on safety protocols and equipment usage for optimal performance.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Education
San Francisco State University
San Francisco, CASkills
- Customer service
- Bilingual
- Dependable and responsible
- Analytical problem-solving
- Customer relations
- Safety compliance
- Attention to detail
- Flexible schedule
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Lube Technician
City Toyota
07.2024 - Current
San Francisco State University