Oscar Rodriguez-Marin
Denver,CO
Summary
Experienced mortgage professional with over 8 years of expertise in loss mitigation, underwriting, quality control, short sales, and modifications. Previous roles include QC Analyst, CR Workout Specialist, Customer Resolution Specialist, and Mortgage Loan Closer, providing extensive knowledge of mortgage servicing, underwriting, and risk assessment. Skilled in pipeline management and dedicated to delivering exceptional service to enhance homeowners' lives and team performance. Experienced in fast-paced, metrics-driven environments, consistently delivering strong results and contributing to organizational success.
Overview
11
11
years of professional experience
Work History
QC Analyst
Covius
01.2025 - Current
- As a Quality Control Analyst I ensure the highest standards of quality through thorough review and analysis of COVID mortgage relief and loss mitigation processes.
- I meticulously maintain detailed records, ensure compliance with industry standards, address quality issues, and collaborate with cross-functional teams. My role demands strong attention to detail, analytical skills, technical knowledge, and effective communication abilities.
- Key achievements include implementing new protocols to enhance review accuracy, ensuring regulatory compliance, and contributing to the development of training programs for consistent quality adherence.
CR Workout Specialist
Specialized Loan Servicing
07.2020 - 09.2024
- As a Critical Account Specialist I worked closely with FHA /VA / USDA accounts in underwriting applications for various loan products including modifications, short sales, and deed-in-lieu.
- I would work with set guidelines set by the investors and review borrowers financials to verify qualification for mortgage assistance programs, during this same time I was also processing COVID partial claims during the foreclosure moratorium, as well as became a lead in the HAF COVID assistance program in which I was responsible for communicating with states and coordinating wires from state to help cure delinquent mortgages.
Customer Resolution Specialist
Specialized Loan Servicing
02.2017 - 07.2020
- As a Customer Resolution Specialist I work on helping homeowners complete mortgage assistance requests in Modification, Short Sale, and Deed-In-lieu.
- Responsible for portfolio management, Document collection and verification, Meeting application deadlines, Staying up to date with investor requirements for borrowers, as well as working with other processing departments to make sure applications are submitted and followed thru in a timely manner.
Mortgage Loan Closer
Urban Lending Solutions
02.2016 - 02.2017
- As a Mortgage Closer, my main responsibility is to prepare the closing package for our clients, I work closely with title companies to coordinate closing dates and finalize closing costs.
- As a closer I am also responsible to stay on top of my pipeline, keeping attention to detail, meet strict deadlines to finalize packages, as well as ensure we are in compliance with state and federal regulations.
Short Sale Specialist
Specialized Loan Servicing
08.2014 - 02.2016
- Work closely with loan investors by presenting settlement offers on properties that are past due, my job duties include working closely with Realtors, Loan Investors, Attorneys, and homeowners to Negotiate Short Payoffs, and get all necessary documents to present offer.
- Was also responsible for following up on the files from the point of application to closing.
- Responsible for daily pipeline management, meeting strict deadlines, working with outside companies to complete Home Valuations/ Inspections, as well as stay up to date with all mortgage regulations.
Skills
- Mortgage Servicing
- Underwriting
- Portfolio Management
- Loan Origination
- Quality Processes
- Credit Risk Assessment
- Loss Mitigation
Timeline
QC Analyst
Covius
01.2025 - Current
CR Workout Specialist
Specialized Loan Servicing
07.2020 - 09.2024
Customer Resolution Specialist
Specialized Loan Servicing
02.2017 - 07.2020
Mortgage Loan Closer
Urban Lending Solutions
02.2016 - 02.2017
Short Sale Specialist
Specialized Loan Servicing
08.2014 - 02.2016
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