Oscar Romo

• Monitored safety systems to ensure rapid emergency responses and enhance guest security.
• Mentored new officers, promoting collaboration and improving team effectiveness.
• Conducted detailed investigations and compiled reports to enhance security documentation accuracy.
• Implemented safety protocols, reducing response times and strengthening security measures.
• Collaborated with local law enforcement to refine security protocols and procedures.
• Guided on security protocols, including access control systems, CCTV usage, and fire safety measures.
• Analyzed security incidents and presented findings to senior management for informed decision-making.
• Streamlined incident response procedures, achieving measurable enhancements in emergency handling and guest safety.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.

• Guided customers in product selection, ensuring satisfaction and repeat visits.
• Managed inventory and ensured timely stock replenishment, maintaining optimal store operations.
• Trained new associates, fostering a collaborative and efficient team environment.
• Resolved customer issues swiftly, enhancing store reputation and customer loyalty.
• Assisted management with operational tasks, contributing to seamless daily operations.

Managed cash transactions to ensure register accuracy and increase customer satisfaction.

Coordinated inventory checks and restocking to maintain optimal product availability.

Trained new team members, enhancing service quality through effective mentorship.

Fostered welcoming environment, promoting positive shopping experiences for all patrons.

• Managed food preparation and inventory, ensuring efficient service and stock accuracy.
• Operated registers and provided excellent customer service, enhancing guest satisfaction.
• Oversaw theater cleanliness and maintenance, contributing to a welcoming environment.
• Executed opening and closing procedures, ensuring smooth daily operations.
• Provided excellent customer service by assisting guests with inquiries and creating a welcoming atmosphere, enhancing overall guest satisfaction.
• Worked closely with kitchen staff to prepare food orders efficiently, ensuring timely delivery to guests and maintaining high-quality standards.