Tierre Mushatt
Overview
15
15
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Las Vegas, NV
03.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Keep a log of meetings, classes, or any type of group.
- Checked and verified photo identification prior to granting facility access.
Customer Service Representative
OptumRx
Costa Mesa, CA
07.2021 - 01.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Responsible for refilling our customer's via telephone. Updating member information into our systems.
Party Planner Assistant
Clown Street Productions
Los Angeles, CA
06.2009 - 01.2021
- Increased repeat business through strong relationships with clients and vendors.
- Enhanced client satisfaction by executing memorable and well-organized events.
- Developed customized proposals for each client, addressing their specific needs and preferences.
- Maintained comprehensive records of past events, streamlining future planning efforts and improving overall organization.
- Coordinated schedules and timelines for events.
Education
High School Diploma -
Susan Miller Dorsey Senior High School
Los Angeles, CA06.2005
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Microsoft Word Powerpoint
- Inventory Count
- Customer Service
Accomplishments
Security Professional Of The Quarter Award 2024
Timeline
Security Officer
Allied Universal Security Services
03.2022 - Current
Customer Service Representative
OptumRx
07.2021 - 01.2022
Party Planner Assistant
Clown Street Productions
06.2009 - 01.2021
High School Diploma -
Susan Miller Dorsey Senior High School