Oscar Ruffin IV
Del City,OK
Summary
Dynamic Owner/CEO of O. Ruffin Investments with a proven track record in strategic business planning and client engagement optimization. Expert in contract negotiation and regulatory compliance, successfully enhancing operational efficiency and customer satisfaction. Cultivated strong client relationships, resulting in increased repeat business and referrals.
Overview
4
4
years of professional experience
Work History
Owner/CEO
O. Ruffin Investments
06.2021 - Current
- Developed strategic business plans to drive growth and enhance operational efficiency.
- Implemented compliance and risk management strategies to safeguard company assets.
- Negotiated contracts with clients to ensure favorable terms and long-term partnerships.
- Conducted market research analysis to identify emerging trends and inform investment decisions.
- Established brand development strategies to strengthen market presence and visibility.
- Evaluated investment opportunities to maximize returns and diversify portfolio risk.
- Developed contingency plans to mitigate operational disruptions and ensure business continuity.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Created and maintained a robust client relationship management system to track interactions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Bishop State Community College
Mobile, AL07.2011
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business planning
- Consulting
- Negotiation
- Contract management
- Regulatory compliance
- Investor relations
- Client engagement optimization
- Contract negotiation expertise
- Customer service management
- Schedule management
- Desktops, laptops, and mobile devices
Other talents and hobbies.
I type 60 words per minute and I'm currently learning to speak the Asante Twi language.
Timeline
Owner/CEO
O. Ruffin Investments
06.2021 - Current
High School Diploma -
Bishop State Community College