Oscar Tejeda Jr.
Lake Mills
Summary
Dynamic and dependable professional with a strong background as a Delivery Driver at King Capital Transports. Proven ability to enhance customer satisfaction through timely deliveries and effective route management. Bilingual in Spanish and English, I excel in clear communication and teamwork, ensuring high-quality service and maintaining safety standards in all operations.
Overview
8
8
years of professional experience
Work History
Delivery Driver
King Capital Transports
08.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
CAP 2 Associate
Walmart
04.2020 - 06.2021
- Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
- Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
- Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
- Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.
- Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Participated in required training sessions to stay current on company policies, procedures, and best practices related to job responsibilities.
- Managed time effectively during shift transitions, ensuring seamless handoff between CAP 1 and CAP 2 teams without interruption in workflow or productivity levels.
- Contributed to positive customer experiences with friendly, attentive service during busy shifts.
HVAC Assistant
Carew Heating & AC
10.2023 - 06.2024
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Increased longevity of HVAC systems by performing preventive
- Increased longevity of HVAC systems by performing preventive maintenance.
- Ensured timely completion of projects by efficiently managing tasks and coordinating with team members.
- Maintained safe work environments by adhering to strict safety protocols and guidelines.
- Joined pipes or tubing to refrigerant and water sources to form complete circuit.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Handled delivery and collection of HVAC equipment.
Assembler
Chapter Two INC
06.2021 - 07.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Completed durable assemblies and subassemblies with hand and power tools.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role.
Busser
El Mariachi Mexican Restaurant
09.2017 - 06.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
Fort Atkinson High School
Fort Atkinson, WI06.2021
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Safe driving
- Loading and unloading
- GPS and route planning
- Route management
- Heavy lifting
- Order picking and processing
- Vehicle cleaning and maintenance
- Stocking and inventory
- Fluent in Spanish and English/ Bilingual
- Multitasking and organization
- Clear communication
- Verbal and written communication
- Ambidextrous
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
King Capital Transports
08.2024 - Current
HVAC Assistant
Carew Heating & AC
10.2023 - 06.2024
Assembler
Chapter Two INC
06.2021 - 07.2023
CAP 2 Associate
Walmart
04.2020 - 06.2021
Busser
El Mariachi Mexican Restaurant
09.2017 - 06.2019
Fort Atkinson High School
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