Oscar Torres
Lewisville,TX
Summary
Reliable individual with experience in front desk operations and customer engagement. Builds strong relationships and resolves issues efficiently, ensuring a welcoming environment for guests.
Overview
2
2
years of professional experience
Work History
Front Desk Sales Associate
D-Bat Lewisville
Lewisville, TX
03.2024 - Current
- Assisted in maintaining inventory levels and organized merchandise displays.
- Developed strong relationships with customers, enhancing repeat business opportunities.
- Trained new associates on company policies and customer service standards.
- Resolved customer complaints promptly, ensuring high satisfaction rates.
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
- Managed customer inquiries, providing accurate information on services and pricing.
- Processed sales transactions efficiently using point-of-sale system.
Education
Bachelor of Arts - Media Arts
University of North Texas
Denton, TX05-2027
High School Diploma -
Lewisville High School
Lewisville, TX03-2022
Skills
- Goal oriented
- Building relationships
- Scheduling appointments
- Teamwork and collaboration
- Friendly and helpful
- Guest relations
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Multitasking Abilities
- Adaptable and flexible
Accomplishments
- Received bonus for being Top Membership Seller in a month
- Received bonus for being Top Glove Seller in a month
Timeline
Front Desk Sales Associate
D-Bat Lewisville
03.2024 - Current
Bachelor of Arts - Media Arts
University of North Texas
High School Diploma -
Lewisville High School