OSCAR TORRES RAMOS
Summary
Service-oriented professional skilled in customer service, leadership, retail operations, and production management. Led teams and trained volunteers to enhance operational efficiency and customer satisfaction in dynamic settings. Oversaw production teams and media operations for large church services and events, ensuring organization and high-quality delivery.
Overview
2
2
years of professional experience
Work History
Customer Experience Representative
Enterprise Rent-A-Car
San Antonio, Texas
2025.08 - 2026.06
- Developed customer service, sales, and leadership skills while learning all aspects of branch operations, including vehicle rentals, inventory management, customer relations, and business development, cleaned, detailed, and prepared rental vehicles for customer use by performing interior and exterior cleaning, inspections, and quality checks while maintaining high standards of safety and customer satisfaction.
Key Leader
Abercrombie & Fitch
San Angelo, Texas
2024.12 - 2025.06
- Led team in delivering exceptional customer service experiences. Trained and mentored new associates on store operations.Managed inventory levels and organized the stockroom efficiently. Implemented visual merchandising standards to enhance product display. Coordinated team schedules to ensure optimal coverage during peak hours.
Team Associate
Dicks Sporing Goods
San Antonio, Texas
2024.02 - 2024.12
- Assisted customers with product selection and purchases, maintained store presentation, and stocked merchandise to enhance shopping experience in fast-paced environment.
Education
High School Diploma -
Lee High School
San Antonio, TX2023-05
Associate of Applied Science - Psychology
St. Philip's College
San Antonio, TX2026-06
Skills
- Customer service
- Customer engagement
- Customer relationship management
- Customer advocacy
- Client outreach
- Sales support
- Bilingual communication
- Attention to detail
- Time management
- Multitasking
- Computer skills
- Problem resolution
- Team building
- Leadership
- Product presentation
- Inventory management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Customer Experience Representative
Enterprise Rent-A-Car
2025.08 - 2026.06
Key Leader
Abercrombie & Fitch
2024.12 - 2025.06
Team Associate
Dicks Sporing Goods
2024.02 - 2024.12
High School Diploma -
Lee High School
Associate of Applied Science - Psychology
St. Philip's College