Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oscar Valdez

San Diego,CA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

14
14
years of professional experience

Work History

Supervisor

ABC MONEY EXCHANGE
01.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Counted money in drawers at beginning and end of each shift.

Cashier

BAJAMEX MONEY EXCHANGE
01.2015 - 01.2020
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Greeted customers and provided outstanding customer service.
  • Provided exceptional customer service for ideal experiences.
  • Provided outstanding customer service.

MANAGER

McDonald's
01.2010 - 01.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved restaurant efficiency by maintaining clean and organized workstations throughout shifts.
  • Maintained high levels of food safety through proper handling, preparation, and storage procedures.
  • Assisted management team in creating and implementing staff training programs to improve overall service skills.
  • Reduced food waste through proper storage techniques, inventory management, and utilizing leftover ingredients creatively.
  • Monitored food temperatures and quality throughout shifts.

Education

High School Diploma -

San Ysidro High School
San Diego, CA
01.2010

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Complex Problem-Solving
  • Staff Discipline
  • Processes and procedures
  • Schedule development
  • Customer Service
  • Friendly, Positive Attitude
  • Multitasking
  • Problem Resolution

Languages

Spanish
Professional Working

Timeline

Supervisor

ABC MONEY EXCHANGE
01.2022 - Current

Cashier

BAJAMEX MONEY EXCHANGE
01.2015 - 01.2020

MANAGER

McDonald's
01.2010 - 01.2015

High School Diploma -

San Ysidro High School

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Oscar Valdez