Oscar Velasquez
Prime Communications AT&T
Houston,TX
Summary
Results-oriented retail professional with extensive experience in coaching and mentoring teams. IT-focused professional and experienced manager with a strong foundation in technical troubleshooting, hardware, networking, and business technology. Experienced supporting 150+ employee business accounts with wireless lines, tablets, and device deployments. Skilled in team leadership, problem-solving, customer support, and technology solutions. Currently expanding IT and networking expertise through CompTIA certification studies and seeking an IT Support, Help Desk, or Desktop Support position.
1
Language
2027
years of professional experience
Work History
Retail Sales Manager
2 Months- Trained and mentored team members on product knowledge and sales techniques.
- Led daily operations to ensure exceptional customer service and sales performance.
- Executed merchandising strategies to enhance store appearance and drive foot traffic.
- Monitored inventory levels and coordinated stock replenishment for optimal performance.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
Assistant Store Manager
- Managed inventory levels, optimizing stock availability to meet customer demand.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Trained and supervised team members, fostering a collaborative work environment.
- Collaborated with upper management on store initiatives, contributing to long-term growth strategies.
Retail Sales Consultant
8 Years 10 Months- Engaged customers through exceptional service, fostering strong relationships and enhancing brand loyalty.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Executed store promotions and merchandising strategies to optimize product visibility and sales performance.
- Collaborated with team members to achieve daily sales targets, ensuring a cohesive work environment.
Education
High School Diploma
Skills
Retail operations
Customer service
Strong work ethic
Decision-making
Strategic planning
Driven work ethic
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Manager
Prime Communications AT&T
07.2026 - Current
Retail Sales Consultant
Prime Communications AT&T
11.2017 - 2021
Assistant Store Manager
Prime Communications AT&T
2021 - 2025
Sharpstown High School
High School Diploma