Oscar Villatoro
Los Angeles,CA
Summary
Bilingual, detail-oriented and adaptable associate with a strong background in film, customer service and cash handling. Known for exceptional product knowledge and problem-solving skills, ready to enhance guest experiences and support business objectives.
Overview
9
9
years of professional experience
Work History
Sales Associate
Brisol Farms
03.2022 - Current
- Exceeded sales targets through effective product knowledge and guest engagement.
- Assisted guests in product selection by providing tailored recommendations based on needs.
- Maintained inventory accuracy through regular stock restocking procedures.
- Maintained clean and organized merchandise displays, ensuring an appealing shopping environment.
Call Center Representative
Hot Topic
09.2021 - Current
- Managed high volume of inbound customer inquiries to ensure prompt and accurate resolutions.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
- Collaborated with different teams to address escalated issues and streamline operations.
Valet Cashier
Walter's Valet Services
02.2017 - 03.2020
- Managed customer transactions efficiently using point-of-sale systems.
- Provided exceptional service while handling guest inquiries and concerns promptly.
- Resolved customer concerns calmly and effectively, improving satisfaction and repeat visits to establishment.
Education
Bachelor of Arts - Cinematic Arts, TV & FIlm Production
USC
Los Angeles, CA06-2021
Skills
- Bilingual - Fluent in Spanish\
- Film Knowledge
- Cash handling expertise
- Customer service
- Teamwork and collaboration
Timeline
Sales Associate
Brisol Farms
03.2022 - Current
Call Center Representative
Hot Topic
09.2021 - Current
Valet Cashier
Walter's Valet Services
02.2017 - 03.2020
Bachelor of Arts - Cinematic Arts, TV & FIlm Production
USC