Oscar Wong
Dalton,GA
Summary
Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.
Overview
8
8
years of professional experience
Work History
Commercial Trucking Insurance Agent
Reliance Partners
01.2021 - Current
- Responsible for maintaining solid relationships between client and our organization to ensure client retention and client needs are met while bringing in new business
- Analyzed competitive environment and customer procurement trends to support growth strategies
- Cultivated strong professional relationships with industry partners
- Prepared presentations, proposals, and sales contracts for existing and potential accounts
- Negotiated terms of sales agreements and developed contracts to successfully close sales
- Sourced new sales opportunities through inbound lead follow-up
- Used cold calling and networking to sell products and services
- Sold a total of 7.5 million in sales
- Maintained 3.5 million worth of clientele.
Tufting Machine Operator/Trainer
Shaw Industries
05.2019 - 12.2020
- Continuously operated machinery to produce carpet to fulfill orders while training new hires
- Prepared machine for production processes by equipping with required tools and parts
- Documented daily production data and submitted accurate time logs to keep management up to date
- Monitored and observed production line to watch for pileups and jams
- Verified production orders prior to starting set-up
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent issues
- Created training plans for trainees to follow and learn
- Initiated fixable issues during production for trainees to practice problem solving.
Client Services Member Representative
Planet Fitness Gym
03.2019 - 05.2019
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Managed multiple projects for streamlined service delivery, improving overall efficiency.
- Nurtured long-term relationships with clients through consistent follow-up and personalized attention.
- Provided exceptional customer service, leading to increased client retention rates.
Warper Operator/Crew Trainer
Engineered Floors
06.2017 - 02.2019
- Improved production efficiency by adjusting machine settings and closely monitoring operations.
- Maintained high-quality output with thorough inspections and timely machine adjustments.
- Reduced downtime by performing routine maintenance and troubleshooting issues swiftly.
- Collaborated with team members to ensure smooth workflow and optimal performance.
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Sales Associate
Ace Hardware
02.2016 - 06.2017
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Business, Management -
Kennesaw State University
01.2025
Skills
- Engaging Personality
- Negotiation Tactics
- Fast Learner and Excellent Listener
- Exceptional Relationship Building Skills
- Computer Skills (General Applications)
- Language Skills (Intermediate in Spanish)
- Multitasker with Solid Attention to Detail Skills
- Outstanding Communication Skills
- Hard Worker and Team Player
- Interpersonal Skills & Problem Solver
Websites
Languages
Spanish
Professional Working
Timeline
Commercial Trucking Insurance Agent
Reliance Partners
01.2021 - Current
Tufting Machine Operator/Trainer
Shaw Industries
05.2019 - 12.2020
Client Services Member Representative
Planet Fitness Gym
03.2019 - 05.2019
Warper Operator/Crew Trainer
Engineered Floors
06.2017 - 02.2019
Sales Associate
Ace Hardware
02.2016 - 06.2017
Bachelor of Business, Management -
Kennesaw State University
Similar Profiles
Cameron RoarkCameron Roark
Senior Director of Sales at Reliance PartnersSenior Director of Sales at Reliance Partners
Ryan JohnsonRyan Johnson
Director of Sales - Insurance Producer at Reliance PartnersDirector of Sales - Insurance Producer at Reliance Partners
Cameron RoarkCameron Roark
Senior Director of Sales at Reliance PartnersSenior Director of Sales at Reliance Partners
Bryce CronanBryce Cronan
Business Development Representative at Reliance PartnersBusiness Development Representative at Reliance Partners
Nicholas CarpenterNicholas Carpenter
Manager at ZaxbysManager at Zaxbys