Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Romney Mantecon

Orlando,FL

Summary

Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Agent

USHEALTH Group
03.2023 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Improved client satisfaction by providing personalized health insurance plan recommendations and guidance.
  • Collaborated with underwriters to expedite policy approvals, ensuring timely coverage for clients in need.
  • Educated clients on the intricacies of their health insurance policies, empowering them to make informed decisions.
  • Handled sensitive personal information discreetly while adhering to strict privacy regulations at all times.
  • Implemented time-saving administrative processes, maximizing efficiency within the workplace.

Restaurant Supervisor

Firebirds Wood Fired Grill
05.2019 - 12.2022
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Managed inventory control, reducing waste and optimizing resources allocation.
  • Coordinated event planning, managing logistics for successful private dining experiences.
  • Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.

Education

GED -

Edgewater High School
Orlando, FL

Skills

  • Customer Service
  • Client Relations
  • Teamwork and Collaboration
  • Clear and Effective Communication
  • Handling Difficult Customers
  • Engaging Personality

Certification

  • Licensed Health Insurance Agent - March 2023- Present


Timeline

Insurance Agent

USHEALTH Group
03.2023 - Current

Restaurant Supervisor

Firebirds Wood Fired Grill
05.2019 - 12.2022

GED -

Edgewater High School

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Romney Mantecon